Contacts window froze after selecting a contact

Bug #783728 reported by Garry Leach on 2011-05-16
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
evolution (Ubuntu)
Low
Unassigned

Bug Description

Binary package hint: evolution

1.Ubuntu: I upgraded to 11.04 on Sunday 15/04/2011.
2. evolution: Installed: 2.32.2-0ubuntu7

3. I wanted to access a particular contact.

4. From the Inbox window, I selected contacts, then typed a partial name in the search box.
That name & summary details came in the next window.

However,
I could not open the contact's detailed set of windows/tabs.
I could not close the window.
The mouse & keyboard stilled worked, but could not be used to do anything on the window. I was able to use ctl/alt/D to return to the desktop.

Eventually, I minimised the main window (I can't remember what changed to enable me to do this), then maximised it. Both this window & the contacts window were greyed-out.
I was able to close the windows.
I then re-opened evolution & used "report a problem" to get the opportunity to report the bug.

Regards, Garry.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: evolution 2.32.2-0ubuntu7
ProcVersionSignature: Ubuntu 2.6.38-9.43-generic 2.6.38.4
Uname: Linux 2.6.38-9-generic i686
NonfreeKernelModules: nvidia
Architecture: i386
Date: Tue May 17 08:19:03 2011
ExecutablePath: /usr/bin/evolution
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
ProcEnviron:
 LANGUAGE=en_AU:en
 LANG=en_US.UTF-8
 LC_MESSAGES=en_AU.UTF-8
 SHELL=/bin/bash
SourcePackage: evolution
UpgradeStatus: Upgraded to natty on 2011-05-14 (2 days ago)

Garry Leach (garry-leach) wrote :
Garry Leach (garry-leach) wrote :

I am also experiencing the problems similar to bug #773582 "Windows blank to white after being resized larger".

Is it possible that #783728 could be a duplicate of #773582, with a slightly different manifestation?

Regards, Garry.

Garry Leach (garry-leach) wrote :

This morning, I tried to access contacts. Presumably as I had not cleared the contact's name yesterday, the same contact as yesterday was in the summary window. Again the window was not responding to open the contact's detail pages.

When I clicked on "File", "open contact" & "....V-card" were greyed-out.

Clicking on "clear the name of this contact" had no effect.

I forgot to mention yesterday that I received the following response after trying to click on several spots, including "mail" & the "X" to close the application.

"The window "Contacts - Evolution" is not responding.

Forcing this application to quit will cause you to lose any unsaved changes."

After clicking on this, Evolution closed. It reopened OK.

Otherwise, Evolution seems to be working - receiving mail, sending mail, getting addresses from the address book.

Regards, Garry.

Pedro Villavicencio (pedro) wrote :

Thank you taking the time to report this bug and helping to make Ubuntu better. Please try to obtain a backtrace of that freeze following the instructions at http://wiki.ubuntu.com/DebuggingProgramCrash and upload the backtrace (as an attachment) to the bug report. This will greatly help us in tracking down your problem.

Changed in evolution (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Launchpad Janitor (janitor) wrote :

[Expired for evolution (Ubuntu) because there has been no activity for 60 days.]

Changed in evolution (Ubuntu):
status: Incomplete → Expired
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