evolution is (occasionally) stuck fetching emails

Bug #599212 reported by nZain
4
This bug affects 1 person
Affects Status Importance Assigned to Milestone
evolution (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: evolution

From time to time evolution gets stuck fetching my emails (see attached screenshot). This morning I opened evolution and while fetching emails from my gmail account worked fine, this time my university account didn't finish. This is an SSL setup via imap.uni-wuerzburg.de:993, which worked fine before (e.g. yesterday :).

While reporting this bug, the fetching finished (was cancled? didn't press any button), but the "updating folders" process remains. A few minitues later, it says "saving inbox". It seems the connection is insanely slow? However, thunderbird works fine. Now its fetching mails, again (check-for-emails interval already over) - but also stil saving the inbox. I didn't get my emails, though... (checked via the web interface)

I've seen several such bugs in evolution (on my computers and also launchpad). If you want me to aquire a backtrace, just delete this bug, as I don't have the time for this. Good practice in such scenarios is a timeout and informative error/debug messages to the user/log without debug packages.

best
  Patrick

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: evolution 2.28.3-0ubuntu10
ProcVersionSignature: Ubuntu 2.6.32-22.36-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-22-generic x86_64
NonfreeKernelModules: fglrx
Architecture: amd64
Date: Mon Jun 28 05:40:30 2010
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
ProcEnviron:
 PATH=(custom, user)
 LANG=de_DE.utf8
 SHELL=/bin/bash
SourcePackage: evolution

Revision history for this message
nZain (patrick-stalph) wrote :
Revision history for this message
Pedro Villavicencio (pedro) wrote :

Thanks for the bug report. This particular bug has already been reported into our bug tracking system, but please feel free to report any further bugs you find.

Changed in evolution (Ubuntu):
status: New → Invalid
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