evolution crashed with SIGSEGV in get_glyph_items_in_range()

Bug #593367 reported by Dianne Reuby on 2010-06-13
This bug affects 1 person
Affects Status Importance Assigned to Milestone
evolution (Ubuntu)

Bug Description

Binary package hint: evolution

Ubuntu 10.04

ProblemType: Crash
DistroRelease: Ubuntu 10.04
Package: evolution 2.28.3-0ubuntu9
ProcVersionSignature: Ubuntu 2.6.32-22.36-generic-pae
Uname: Linux 2.6.32-22-generic-pae i686
Architecture: i386
CrashCounter: 1
Date: Sun Jun 13 17:44:37 2010
ExecutablePath: /usr/bin/evolution
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
ProcCmdline: evolution
SegvAnalysis: Failure: invalid literal for int() with base 16: '<html_text_slave_get_glyph_items+418>'
Signal: 11
SourcePackage: evolution
 get_glyph_items_in_range (slave=0x994bd88, painter=
 html_text_slave_get_glyph_items (slave=0x994bd88, painter=0x96b8158)
 hts_calc_width (slave=0x0, painter=0x0, asc=0xbfbb445c, dsc=
 html_text_slave_real_calc_size (self=0x994bd88, painter=
 html_object_calc_size (o=0x994bd88, painter=0x96b8158,
Title: evolution crashed with SIGSEGV in get_glyph_items_in_range()
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

Dianne Reuby (pramclub) wrote :

 html_text_slave_get_glyph_items (slave=0x994bd88,
 hts_calc_width (slave=0x0, painter=0x0, asc=0xbfbb445c,
 html_text_slave_real_calc_size (self=0x994bd88,
 html_object_calc_size (o=0x994bd88, painter=0x96b8158,
 html_clue_flow_real_calc_size (o=0x991b1a8,

Changed in evolution (Ubuntu):
importance: Undecided → Medium
tags: removed: need-i386-retrace
Pedro Villavicencio (pedro) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please answer these questions:
1. Is this reproducible?
2. If so, what specific steps should we take to recreate this bug? Be as detailed as possible.
This will help us to find and resolve the problem.

Changed in evolution (Ubuntu):
status: New → Incomplete
visibility: private → public
Dianne Reuby (pramclub) wrote :

Evo is crashing several times a week, each time with a different message. Often I'm on another desk, so all I see is the "evolution has closed" box and the apport reporting box. When I am actually using evo during a crash, I can usually tell it's about to happen as it responds extremely slowly - as I delete emails, the are shown with strikethrough rather than disappearing straight away. When I am using it, it's always just to read emails - I rarely use the calendar or switch to contacts view.

Apport seems to have filed my other crash reports at Bugzilla, eg https://bugzilla.gnome.org/show_bug.cgi?id=619179

Pedro Villavicencio (pedro) wrote :

there's no way that apport could filed that bug upstream, it only works with launchpad.

Pedro Villavicencio (pedro) wrote :

can you still reproduce this with Natty? there's no similar report on the upstream bts, thanks.

Jörg Frings-Fürst (jff-de) wrote :

10.04 is not longer supported
change status to invalid

Changed in evolution (Ubuntu):
status: Incomplete → Invalid
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