Unable to restore Evolution from backup file at startup

Bug #401521 reported by Flavelle
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Evolution
Unknown
Unknown
evolution (Ubuntu)
Triaged
Low
Ubuntu Desktop Bugs

Bug Description

Binary package hint: evolution

Use Case:

1. In Jaunty, do a backup of Evolution using File > Backup Settings. This should be done to an external drive.
2. Do a clean install of Karmic (alpha 2) and apply all updates (as of Jul-19-2009).
3. Start Evolution. The initial panel should appear.
4. Select Forward. There is a screen that should allow you to specify that you wish to restore from backup.
5. Select the checkbox (we do want to restore from a backup) and locate the backup that was made in Step 1.
6. Select the Apply button. There is a delay once the Apply button is selected before anything happens.
7. The Restore screen appears, and suitable progress is indicated. After a period of time, the screen disappears, indicating that the backup is complete.
8. The expected result is that Evolution will open and all folders, mail, contacts, accounts, and calendar entries will appear. The actual result is that the initial panel (described in Step 3) is redisplayed. It appears that the restore process is not working. When the .evolution folder is checked, there are only the standard contents - none of the contents that were in the backup will appear.

This is a critical bug, since many users, myself included, to a re-install whenever we upgrade and the restore capability in evolution is absolutely critical for the success of that process.

Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug report. The issue is an upstream one and it would be nice if somebody having it could send the bug the to the people writting the software (https://wiki.ubuntu.com/Bugs/Upstream/GNOME)

Changed in evolution (Ubuntu):
assignee: nobody → Ubuntu Desktop Bugs (desktop-bugs)
importance: Undecided → Low
Revision history for this message
Flavelle (flavelle.ballem) wrote :

I have added a report upstream, here: http://bugzilla.gnome.org/show_bug.cgi?id=589114

I suspect that you have a relationship with the upstream folks. I noticed that this bug showed up on prior versions of Evolution. The process, which is a common one for many users, should be part of a standard set of regression tests that need to run correctly prior to release of any version of Evolution. Any additional encouragement or assistance that you could provide to the upstream folks in fixing this would be much appreciated.

Thanks,

Changed in evolution (Ubuntu):
status: New → Triaged
Changed in evolution:
importance: Undecided → Unknown
status: New → Unknown
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