evolution unable to connect to pop server to receive mail

Bug #281797 reported by George Atkinson on 2008-10-11

This bug report was converted into a question: question #47734: evolution unable to connect to pop server to receive mail.

22
This bug affects 4 people
Affects Status Importance Assigned to Milestone
evolution (Ubuntu)
Low
Unassigned

Bug Description

Binary package hint: evolution

I am using Ubuntu 8.04 and trying to receive mail on Evolution 2.22.3.1
When I click send receive it asks me for my password, which I enter but then it gives me the following message.

evolution - unable to connect to pop server pop.telus.net. Error sending password: -ERR invalid username or password

I have rechecked both my password and my username several times to make sure they are correct and I have double checked that I have setup the accounts correctly. I have set up a gmail account that works on evolution using the same password. There is no problem with outgoing mail on the telus smtp server.

ProblemType: Bug
Architecture: amd64
Date: Sat Oct 11 07:48:51 2008
DistroRelease: Ubuntu 8.04
ExecutablePath: /usr/bin/evolution
NonfreeKernelModules: nvidia
Package: evolution 2.22.3.1-0ubuntu1
PackageArchitecture: amd64
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
SourcePackage: evolution
Uname: Linux 2.6.24-19-generic x86_64

George Atkinson (gatkinso1951) wrote :
Changed in evolution:
importance: Undecided → Low
Sebastien Bacher (seb128) wrote :

that's an user question and not a bug, there is likely some authentification method required to use the server

Changed in evolution:
status: New → Invalid
nounouss (eric-alglave) wrote :

same problem except that I don't even gert asked anymore for password :-(

Marion (mazrbrow) wrote :

I am having this problem but if I enter my password for about 6 or 7 attempts, the mail finally starts to come through. It finishes receiving some mail, the password box pops up again and the whole process restarts.. enter password 6 times or more before more mail is received. I have been using Evolution Mail for nearly 2 years now but this problem has only been happening for about the past 3-4 months, in fact I think since I upgraded to the latest Ubuntu. It has to be a bug.. Nothing else has changed on my computer except this ongoing problem with my mail.. Please fix it..

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