Evolution not closing emails after sending

[Rob Grune]

Evolution 3.44.1-0ubuntu1
Ubuntu 22.04

Problem occurs as follows:
Open Evolution.
Compose email.
Send. Wait for complete transmission, done.
Close Evolution.
Open Evolution...
receive popup message....

Evolution quit unexpectedly while you were composing a new message. Recovering the message will allow you to continue where you left off.

... Selecting NO, Evolution opens. All emails sent are saved in sent folder.

Why is this occurring and how to resolve?
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 22.04
InstallationDate: Installed on 2022-04-16 (64 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Beta amd64 (20220329.1)
NonfreeKernelModules: nvidia_modeset nvidia
Package: evolution 3.44.1-0ubuntu1
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 5.15.0-39.42-generic 5.15.35
Tags: jammy
Uname: Linux 5.15.0-39-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True

[Chris Guiver (guiverc)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:

apport-collect 1978260

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

Bug reporting is about finding & fixing problems thus preventing future users from hitting the same bug.

I suspect a Support site would be more appropriate, eg. https://answers.launchpad.net/ubuntu. You can also find help with your problem in the support forum of your local Ubuntu community http://loco.ubuntu.com/ or asking at https://askubuntu.com or https://ubuntuforums.org, or for more support options please look at https://discourse.ubuntu.com/t/community-support/709

[Rob Grune (rg-pigl)]

apport information

[Rob Grune (rg-pigl)]

apport information

[Rob Grune (rg-pigl)]

apport information

[Chayanin (chayanin)]

I observe the same issue. It looks like the autosaved messages are not removed when the email is discarded or sent.

Steps to reproduce:

1. Launch the Compose Message window by clicking New (Mail Message).

2. Compose an email

3. Wait for the draft to be autosaved. The ".evolution-composer.autosave-..." will appear in ~/.local/share/evolution.

4. Either send the email or discard the message by closing the Compose Message window and choose "Discard". The file ".evolution-compose.autosave-..." will not be removed.

5. Close Evolution.

6. Launch Evolution again. Evolution will ask "Do you want to recover unfinished messages? Evolution quit unexpectedly while you were composing a new message. Recovering the message will allow you to continue where you left off."

[Steffen Neumann (sneumann)]

Just to raise awareness how awkward this can turn: When I open evolution it offers to "recover" all mail since the last start of the program, which can be dozens of editor windows of long gone/sent Mails. Each requires two clicks close and confirm to "discard". Any message that actually needs recovery is drowning among them. And definitely a change/regression agains the version shipped in Ubuntu 20.04. Yours, Steffen

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Gustavo L (gustavo-lapido)]

I confirm @sneumann's issue, same here on recently installed Ubuntu 22.04.

[Rob Grune (rg-pigl)]

fwiw, I "solved" (sic) this by changing the os to Pop!_OS. Pop! has solved
many other issues with other apps.

On Wed, 13 Jul 2022 at 23:30, Gustavo L <email address hidden> wrote:

> I confirm @sneumann's issue, same here on recently installed Ubuntu
> 22.04.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1978260
>
> Title:
> Evolution not closing emails after sending
>
> Status in evolution package in Ubuntu:
> Confirmed
>
> Bug description:
> Evolution 3.44.1-0ubuntu1
> Ubuntu 22.04
>
> Problem occurs as follows:
> Open Evolution.
> Compose email.
> Send. Wait for complete transmission, done.
> Close Evolution.
> Open Evolution...
> receive popup message....
>
> Evolution quit unexpectedly while you were composing a new message.
> Recovering the message will allow you to continue where you left off.
>
> ... Selecting NO, Evolution opens. All emails sent are saved in sent
> folder.
>
> Why is this occurring and how to resolve?
> ---
> ProblemType: Bug
> ApportVersion: 2.20.11-0ubuntu82.1
> Architecture: amd64
> CasperMD5CheckResult: pass
> CurrentDesktop: ubuntu:GNOME
> DistroRelease: Ubuntu 22.04
> InstallationDate: Installed on 2022-04-16 (64 days ago)
> InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Beta amd64
> (20220329.1)
> NonfreeKernelModules: nvidia_modeset nvidia
> Package: evolution 3.44.1-0ubuntu1
> PackageArchitecture: amd64
> ProcVersionSignature: Ubuntu 5.15.0-39.42-generic 5.15.35
> Tags: jammy
> Uname: Linux 5.15.0-39-generic x86_64
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
> _MarkForUpload: True
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/evolution/+bug/1978260/+subscriptions
>
>

[Ben Romer (bromer)]

This is probably a duplicate of https://bugs.launchpad.net/ubuntu/+source/evolution/+bug/1983794

Upstream bug report was closed and is here https://gitlab.gnome.org/GNOME/evolution/-/issues/1972

I was also affected by this bug. It seems to be an issue with libcanberra-gtk3-module, which I had no real need for, so I was able to uninstall and it appears to have solved the problem.