evolution crashes when I try adding an exchange account (breezy)

Bug #18458 reported by Chris Moore
12
This bug affects 1 person
Affects Status Importance Assigned to Milestone
evolution (Ubuntu)
Fix Released
Medium
Sebastien Bacher

Bug Description

install evolution and evolution-exchange
run evolution
choose 'preferences' from the 'edit' menu
on the 'mail accounts' screen, click 'add'
in the mail configuration assistant, click 'forward'
enter a 'full name' and an 'email address' and click 'forward'
in 'server type' pick 'microsoft exchange'. evolution will 'quit unexpectedly'.

This happens every time for me.

Revision history for this message
Thomas Hood (jdthood) wrote :
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It happens for me too. It doesn't matter what kind of 'server type' is chosen

Desired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Installed/Config-files/Unpacked/Failed-config/Half-installed
|/ Err?=(none)/Hold/Reinst-required/X=both-problems (Status,Err: uppercase=bad)
||/ Name Version Description
+++-============================-============================-========================================================================
ii evolution 2.3.3-0ubuntu1 The groupware suite
ii evolution-data-server 1.3.3.1-0ubuntu2 evolution database
backend server
ii gconf2 2.11.1-0ubuntu1 GNOME
configuration database system. (daemon and tools, for GNOME2)
ii gnome-icon-theme 2.10.1-1ubuntu1 GNOME Desktop icon
theme
ii gtkhtml3.8 3.7.2-0ubuntu1 HTML
rendering/editing library - bonobo component binary
ii libart-2.0-2 2.3.17-1 Library of
functions for 2D graphics - runtime files
ii libatk1.0-0 1.10.1-2 The ATK
accessibility toolkit
ii libaudiofile0 0.2.6-6 Open-source
version of SGI's audiofile library
ii libbonobo2-0 2.8.1-2 Bonobo CORBA
interfaces library
ii libbonoboui2-0 2.8.1-2 The Bonobo UI library
ii libc6 2.3.5-1ubuntu7 GNU C Library:
Shared libraries and Timezone data
ii libcamel1.2-3 1.3.3.1-0ubuntu2 Generic messaging
library for evolution data servers
ii libcomerr2 1.37-2ubuntu1 common error
description library
ii libcompfaceg1 1989.11.11-24ubuntu1
Compress/decompress images for mailheaders, libc6 runtime
ii libebook1.2-3 1.3.3.1-0ubuntu2 Client library for
evolution address books
ii libecal1.2-3 1.3.3.1-0ubuntu2 Client library for
evolution calendars
ii libedataserver1.2-4 1.3.3.1-0ubuntu2 Utility library
for evolution data servers
ii libedataserverui1.2-4 1.3.3.1-0ubuntu2 Utility library
for evolution data servers
un libesd-alsa0 <none> (no description
available)
ii libesd0 0.2.36-1ubuntu1 Enlightened Sound
Daemon - Shared libraries
ii libfontconfig1 2.3.2-1ubuntu1 generic font
configuration library (shared library)
ii libfreetype6 2.1.7-2.4ubuntu1 FreeType 2 font
engine, shared library files
ii libgail-common 1.8.4-1 GNOME
Accessibility Implementation Library -- common modules
ii libgail17 1.8.4-1 GNOME
Accessibility Implementation Library -- the shared libraries
ii libgal2.4-0 2.5.3-0ubuntu1 G App Libs (run
time library)
ii libgal2.4-common 2.5.3-0ubuntu1 G App Libs (common
files)
i...

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Revision history for this message
Thomas Hood (jdthood) wrote :
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(no debugging symbols found)
(no debugging symbols found)
[...]

(evolution:8662): evolution-mail-WARNING **: couldn't get service : No provider
available for protocol `'

[New Thread -1235280976 (LWP 8668)]
[New Thread -1243673680 (LWP 8669)]
(no debugging symbols found)
/dev/dsp: No such file or directory

(evolution:8662): Gdk-CRITICAL **: gdk_gc_set_foreground: assertion `GDK_IS_GC
(gc)' failed

(no debugging symbols found)
(no debugging symbols found)
[...]

(evolution:8662): Gtk-CRITICAL **: gtk_entry_set_text: assertion `text != NULL'
failed

(evolution:8662): Gtk-CRITICAL **: gtk_tree_sortable_set_sort_column_id:
assertion `GTK_IS_TREE_SORTABLE (sortable)' failed

(evolution:8662): Gdk-CRITICAL **: gdk_gc_set_foreground: assertion `GDK_IS_GC
(gc)' failed

["Evolution Settings" dialog is now displayed. Click on an account and the
"Edit" button.]

(no debugging symbols found)
(no debugging symbols found)
[...]
Program received signal SIGSEGV, Segmentation fault.
[Switching to Thread -1228998976 (LWP 8662)]
0xb670d592 in em_account_editor_ssl_selector_new () from
/usr/lib/evolution/2.4/components/libevolution-mail.so
(gdb) bt
#0 0xb670d592 in em_account_editor_ssl_selector_new () from
/usr/lib/evolution/2.4/components/libevolution-mail.so
#1 0xb7f4ad1e in e_config_add_page_check () from
/usr/lib/evolution/2.4/libeutil.so.0
#2 0xb7f4ba17 in e_config_create_widget () from
/usr/lib/evolution/2.4/libeutil.so.0
#3 0xb7f4badb in e_config_create_window () from
/usr/lib/evolution/2.4/libeutil.so.0
#4 0xb670eacc in em_account_editor_ssl_selector_new () from
/usr/lib/evolution/2.4/components/libevolution-mail.so
#5 0xb6707fea in em_account_editor_new () from
/usr/lib/evolution/2.4/components/libevolution-mail.so
#6 0xb670ee8a in em_account_prefs_get_type () from
/usr/lib/evolution/2.4/components/libevolution-mail.so
#7 0xb6cf2837 in g_cclosure_marshal_VOID__VOID () from /usr/lib/libgobject-2.0.so.0
#8 0xb6ce5ca5 in g_closure_invoke () from /usr/lib/libgobject-2.0.so.0
#9 0xb6cf5ae6 in g_signal_stop_emission () from /usr/lib/libgobject-2.0.so.0
#10 0xb6cf7538 in g_signal_emit_valist () from /usr/lib/libgobject-2.0.so.0
#11 0xb6cf7889 in g_signal_emit () from /usr/lib/libgobject-2.0.so.0
#12 0xb6fab81c in gtk_button_clicked () from /usr/lib/libgtk-x11-2.0.so.0
#13 0xb6facf80 in _gtk_button_set_depressed () from /usr/lib/libgtk-x11-2.0.so.0
#14 0xb6cf2837 in g_cclosure_marshal_VOID__VOID () from /usr/lib/libgobject-2.0.so.0
#15 0xb6ce57bb in g_cclosure_new_swap () from /usr/lib/libgobject-2.0.so.0
#16 0xb6ce5ca5 in g_closure_invoke () from /usr/lib/libgobject-2.0.so.0
#17 0xb6cf573b in g_signal_stop_emission () from /usr/lib/libgobject-2.0.so.0
#18 0xb6cf7538 in g_signal_emit_valist () from /usr/lib/libgobject-2.0.so.0
#19 0xb6cf7889 in g_signal_emit () from /usr/lib/libgobject-2.0.so.0
#20 0xb6fab798 in gtk_button_released () from /usr/lib/libgtk-x11-2.0.so.0
#21 0xb6fac685 in _gtk_button_paint () from /usr/lib/libgtk-x11-2.0.so.0
#22 0xb7065de2 in _gtk_marshal_BOOLEAN__BOXED () from /usr/lib/libgtk-x11-2.0.so.0
---Type <return> to continue, or q <return> to quit---
#23 0xb6ce57bb in g_cclosure_new_swap () from /usr/lib/libgobject-2.0.so....

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Revision history for this message
Juan Pablo Pincheira Barrera (jpincheira) wrote :

I got the same when I was selecting one of receiving options (groupware, imap,
pop, etc.).

Revision history for this message
Chris Moore (dooglus) wrote :

I still see this happening with the recent update to "evolution (2.3.4-0ubuntu1)
breezy"

Revision history for this message
Richard Samson (richard) wrote :

I got the same when I select any of server type to add a new account.

Revision history for this message
Jorge Castro (jorge) wrote :

Confirming, using 2.3.4-0ubuntu1. Changing Package to "evolution" since it
affects all account types.

Revision history for this message
Guillermo Gutiérrez (capitanterrex) wrote :

yes, i can confirm this bug;
but when you select the option using the keyboard
(tab, enter, space, uparrow and downarrow),
there is noting problem.

Revision history for this message
Tom Badran (tom-badran) wrote :

Just adding an extra note, it seems to be a generic drop down selection in the
wizard problem. If you leave the server as none and go forward to the sending
page, and try to change from smtp to sendmail, same crash.

Revision history for this message
Jorge Castro (jorge) wrote :

Maybe this is: http://bugzilla.gnome.org/show_bug.cgi?id=307794

which was just reported fixed upstream.

Revision history for this message
Sebastien Bacher (seb128) wrote :

This upload fixes the issue:

 evolution (2.3.5.1-0ubuntu1) breezy; urgency=low
 .
   * New upstream version.
 .
 evolution (2.3.5-0ubuntu1) breezy; urgency=low
 .
   * New upstream version, fixes:
     - evolution crashs in Mail Account creation druid (Ubuntu: #12188).

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