Evolution slow to display window for composing new message/reply.

[DavidS]

Binary package hint: evolution

After clicking on "Reply" or "New" to compose a message, there is a delay of about 6 seconds before the new window appears, running Ubuntu 7.10 on a PC with Pentium 4 1.5GHz. This is not a new problem - it has been there since I started using Ubuntu and Evolution about 18 months ago. I consider this to be a bug - minor, perhaps, but extremely irritating.

[Sebastien Bacher (seb128)]

Thank you for your bug report. Do you have high CPU usage during this delay? Could you try using a stock configuration if you have the same issue there?

[DavidS (david-aeolia)]

Using 'top', I see CPU usage shoot up from around 0-5% to about 90% during the delay. I'm afraid I don't understand your second question.

[Sebastien Bacher (seb128)]

Could you try with an another user and a new configuration?

[DavidS (david-aeolia)]

On Fri, 2008-02-08 at 14:03 +0000, Sebastien Bacher wrote:
> Could you try with an another user and a new configuration?

I have now tried with a new user - so everything was set up pretty much
"out of the box". Same result - about 6 seconds for a new message
window to appear.

[Sebastien Bacher (seb128)]

there is no enough informations to work on the issue there, could be due to a network configuraton issue. Could you try to get stacktrace when it's hanging?

[Pedro Villavicencio (pedro)]

Closing this bug report as no further information has been provided. Please feel free to reopen this bug if you can provide the information asked for. Thanks!.

[Chris Hutt (chrishutt)]

I have the same problem and would be happy to provide the stacktrace but I'm not sure how. If someone could explain how to then I'll do it.

I have attached the output from running evolution --debug and clicking reply

Note. The following line is repeated as soon as I click reply or new.

(evolution:15779): Gtk-WARNING **: GtkSpinButton: setting an adjustment with non-zero page size is deprecated

Don't know if it helps.

[Pedro Villavicencio (pedro)]

Instructions on how to get a backtrace are here: http://wiki.ubuntu.com/DebuggingProgramCrash please attach the resulting file to the report, if you have any question just ask us, thanks.

[Tessa Lau (tlau)]

I am seeing this now with Evolution 2.24.1-0ubuntu2 on Ubuntu Ibex. Replying to a message or composing a new message causes a delay of about 2 minutes before the compose window pops up. During that time, the entire application is frozen and does not repaint. CPU usage is minimal.

Backtrace is attached.

I suspect this might be related to some kind of network problem. I first started seeing this problem after upgrading from hardy to ibex. I believe the cause was related to network-manager reporting that the system was offline; see bug https://bugs.edge.launchpad.net/ubuntu/+source/network-manager/+bug/82335. Uninstalling network-manager made most of the problems (including this Evolution bug) go away. However, after a dist-upgrade yesterday, I suddenly started seeing this problem again, making Evolution fairly unusable.

[Tessa Lau (tlau)]

Here's a more complete backtrace with the debug versions of libdbus and libtrackerclient included. It looks like it's hanging while trying to get the tracker version. That isn't normal, is it?

Uninstalling libtrackerclient0 and all its dependencies does fix the problem for me.

[Sebastien Bacher (seb128)]

the new comments are a tracker issue and not an evolution one, not sure if the bug submitter has the same issue though

[Chris Hutt (chrishutt)]

Thanks, doing it now.

On Thu, 2008-11-20 at 17:25 +0000, Pedro Villavicencio wrote:

> Instructions on how to get a backtrace are here:
> http://wiki.ubuntu.com/DebuggingProgramCrash please attach the resulting
> file to the report, if you have any question just ask us, thanks.
>
> ** Changed in: evolution (Ubuntu)
> Status: Confirmed => Incomplete
>

[Chris Hutt (chrishutt)]

I dont't think it worked properly but here it is anyway.

[Pedro Villavicencio (pedro)]

there's nothing on the log you attached, please try again, thanks.

[Tessa Lau (tlau)]

Agreed, my issue was related to tracker, not evolution.

If anyone else is following my path, here's the more relevant bug report (ignore the misleading title, it's not about nfs): https://bugs.launchpad.net/ubuntu/+source/tracker/+bug/218230

[Martin Mai (mrkanister-deactivatedaccount-deactivatedaccount)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!