Evolution (3.12.2) with EWS refuses to connect to mail

Bug #1338749 reported by Steve O
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Ubuntu GNOME
New
Undecided
Unassigned
evolution (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

This is strange. After adding the gnome3-staging, doing a dist-upgrade and rebooting Evolution no longer connects to my mail account on Exchange 2010. The Calendar, contacts, notes etc all work fine, but there is a little icon that looks like a wifi icon with a question mark in it appears beside the account.

I have tried creating a new mail account and everything looks like it succeeds but the same result occurs. I have also tried removing .cache/evolution and .local/share/evolution and starting again but with no luck

I am currently purging the staging ppa so I can continue to get mail

Revision history for this message
Steve O (stratus-ss) wrote :
Revision history for this message
Tim Lunn (darkxst) wrote :

Steve, can you test on the utopic daily CD and see if it is also a problem there? run apport-collect from the live session if it is!

Revision history for this message
Steve O (stratus-ss) wrote : Re: [Bug 1338749] Re: Evolution (3.12.2) with EWS refuses to connect to mail

I am downloading now will let you know
On Jul 7, 2014 7:20 PM, "Tim" <email address hidden> wrote:

> Steve, can you test on the utopic daily CD and see if it is also a
> problem there? run apport-collect from the live session if it is!
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1338749
>
> Title:
> Evolution (3.12.2) with EWS refuses to connect to mail
>
> Status in Ubuntu GNOME:
> New
> Status in “evolution” package in Ubuntu:
> New
>
> Bug description:
> This is strange. After adding the gnome3-staging, doing a dist-upgrade
> and rebooting Evolution no longer connects to my mail account on
> Exchange 2010. The Calendar, contacts, notes etc all work fine, but
> there is a little icon that looks like a wifi icon with a question
> mark in it appears beside the account.
>
> I have tried creating a new mail account and everything looks like it
> succeeds but the same result occurs. I have also tried removing
> .cache/evolution and .local/share/evolution and starting again but
> with no luck
>
> I am currently purging the staging ppa so I can continue to get mail
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu-gnome/+bug/1338749/+subscriptions
>

Revision history for this message
Steve O (stratus-ss) wrote :

So this was odd. I nuked the original install and pulled down the 14.04
from the torrents just now. After the fresh install i couldnt log in to the
UI. After a little digging i found that the installer set the uid of my
home partition to 1001. Changing this to uid 1000 allowed me to log in.

While i wait for the utopic image i am going to put the gnome staging ppa
in and give that a go to see if i can reproduce my previous problem off of
a fresh install
On Jul 7, 2014 7:26 PM, "Steve Ovens" <email address hidden> wrote:

> I am downloading now will let you know
> On Jul 7, 2014 7:20 PM, "Tim" <email address hidden> wrote:
>
>> Steve, can you test on the utopic daily CD and see if it is also a
>> problem there? run apport-collect from the live session if it is!
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1338749
>>
>> Title:
>> Evolution (3.12.2) with EWS refuses to connect to mail
>>
>> Status in Ubuntu GNOME:
>> New
>> Status in “evolution” package in Ubuntu:
>> New
>>
>> Bug description:
>> This is strange. After adding the gnome3-staging, doing a dist-upgrade
>> and rebooting Evolution no longer connects to my mail account on
>> Exchange 2010. The Calendar, contacts, notes etc all work fine, but
>> there is a little icon that looks like a wifi icon with a question
>> mark in it appears beside the account.
>>
>> I have tried creating a new mail account and everything looks like it
>> succeeds but the same result occurs. I have also tried removing
>> .cache/evolution and .local/share/evolution and starting again but
>> with no luck
>>
>> I am currently purging the staging ppa so I can continue to get mail
>>
>> To manage notifications about this bug go to:
>> https://bugs.launchpad.net/ubuntu-gnome/+bug/1338749/+subscriptions
>>
>

Revision history for this message
Steve O (stratus-ss) wrote :

Confirmed. Same problem exists in utopic. Everything except email works
with ews to exchange server
On Jul 7, 2014 7:20 PM, "Tim" <email address hidden> wrote:

> Steve, can you test on the utopic daily CD and see if it is also a
> problem there? run apport-collect from the live session if it is!
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1338749
>
> Title:
> Evolution (3.12.2) with EWS refuses to connect to mail
>
> Status in Ubuntu GNOME:
> New
> Status in “evolution” package in Ubuntu:
> New
>
> Bug description:
> This is strange. After adding the gnome3-staging, doing a dist-upgrade
> and rebooting Evolution no longer connects to my mail account on
> Exchange 2010. The Calendar, contacts, notes etc all work fine, but
> there is a little icon that looks like a wifi icon with a question
> mark in it appears beside the account.
>
> I have tried creating a new mail account and everything looks like it
> succeeds but the same result occurs. I have also tried removing
> .cache/evolution and .local/share/evolution and starting again but
> with no luck
>
> I am currently purging the staging ppa so I can continue to get mail
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu-gnome/+bug/1338749/+subscriptions
>

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in evolution (Ubuntu):
status: New → Confirmed
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. The issue you are reporting is an upstream one and it would be nice if somebody having it could send the bug to the developers of the software by following the instructions at https://wiki.ubuntu.com/Bugs/Upstream/GNOME. If you have done so, please tell us the number of the upstream bug (or the link), so we can add a bugwatch that will inform us about its status. Thanks in advance.

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