evolution can not send mail after being open a couple of minutes

Bug #1318971 reported by Robert
36
This bug affects 8 people
Affects Status Importance Assigned to Milestone
evolution (Ubuntu)
Confirmed
Low
Unassigned

Bug Description

1) New ubuntu 14.04 installation.
     Description: Ubuntu 14.04 LTS
     Release: 14.04

2) Installed evolution mail from Ubuntu Software center and installed evolution-mapi package using synaptic.
robert@roberts-laptop:~$ apt-cache policy evolution
evolution:
  Installed: 3.10.4-0ubuntu1
  Candidate: 3.10.4-0ubuntu1
  Version table:
 *** 3.10.4-0ubuntu1 0
        500 http://za.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
        100 /var/lib/dpkg/status

evolution-mapi:
  Installed: 3.10.2-0ubuntu3
  Candidate: 3.10.2-0ubuntu3
  Version table:
 *** 3.10.2-0ubuntu3 0
        500 http://za.archive.ubuntu.com/ubuntu/ trusty/universe amd64 Packages
        100 /var/lib/dpkg/status

Created accout to corperate echange server using MAPI.

3) I expect to be able to send email consistantly.

4) I can only send emails for the first couple of minutes after opening evolution.
Thereafter the following error occurs:
The reported error was "Could not send message: ResolveNames: MAPI error (0x61b48bd7) occurred".

The work around is to close evolution and restart it.

There is no problem with receiving emails.

Revision history for this message
Robert (robert-scheckle) wrote :

Clicking on the "Continue editing" button retuns to the mail message and sending reproduces the same error.
Clicking on the "Save to outbox" button yields no result, the message is lost.
Clicking on the "Try Again" button just reproduces the error.

Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. The issue you are reporting is an upstream one and it would be nice if somebody having it could send the bug to the developers of the software by following the instructions at https://wiki.ubuntu.com/Bugs/Upstream/GNOME. If you have done so, please tell us the number of the upstream bug (or the link), so we can add a bugwatch that will inform us about its status. Thanks in advance.

Changed in evolution (Ubuntu):
importance: Undecided → Low
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in evolution (Ubuntu):
status: New → Confirmed
Revision history for this message
ikko (me-6) wrote :

I'm also having same issue.

Revision history for this message
tvicol (tiberiu-vicol) wrote :

I'm affected by same issue.

Revision history for this message
Riccardo (r7g0-7ple-h6ia) wrote :

I have the same problem too

Revision history for this message
tvicol (tiberiu-vicol) wrote :

I have same problem on Evolution 3.12.9

Error is "Could not send message: ResolveNames: MAPI error (0xd476e208) occurred"

Revision history for this message
Yura (ykuchinskiy) wrote :

Same here, ubuntu 15.04, evolution 3.12.11

Revision history for this message
Yura (ykuchinskiy) wrote :

I filed GNOME bug:

https://bugzilla.gnome.org/show_bug.cgi?id=751511

but, I'm not sure that this is gnome specific issue, since it use to work OK and then stopped on my ubuntu 15.04 at some point...

Revision history for this message
Yura (ykuchinskiy) wrote :

OK, here is my solution to this problem. I updated to evolution 3.16.0 from ppa:fta/gnome3 and it is working right now. and even more, with this version I have server push notification so it is much better user experience!

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