Evolution always tries to print A4

[Joel Parker]

Binary package hint: evolution

When I try to print an email, evolution always tries to print to A4 paper. I've set /etc/papersize to 'letter', rebooted, removed and added my printer, and set all the paper size entries in the GNOME print panel to Letter, but evolution insists on printing to A4.

[Bruce Schultz (schultz-jb)]

My Feisty installation including evolution 2.10.1 also has this problem. All system defaults (including /etc/papersize) and all printers default to Letter. All applications (including OO.org aps, Firefox, T'Bird, acroread, and even command-line printing to lpr correctly print to letter size. Only evolution prints jobs insist on A4. This should be marked confirmed.

[Pascal De Vuyst (pascal-devuyst)]

Thanks for your bug report, more information is needed.
Please attach the output of the printingbug info script for some information about your printing setup, it can be found here: https://wiki.ubuntu.com/PrintingBugInfoScript.

[Bruce Schultz (schultz-jb)]

Thanks, Pascal,

Here is the printingbuginfo.txt file.

Bruce

[Joel Parker (jjkp)]

My printingbuginfo.exe

[Joel Parker (jjkp)]

printingbuginfo.txt I mean :-)

[Pascal De Vuyst (pascal-devuyst)]

What does the following command return:
$ grep "DefaultPage" /etc/cups/ppd/*.ppd

[Bruce Schultz (schultz-jb)]

On Tue, 2007-05-22 at 18:23 +0000, Pascal De Vuyst wrote:

> What does the following command return:
> $ grep "DefaultPage" /etc/cups/ppd/*.ppd
>

Only my home printer, the HP-1000 was set up before I
changed /etc/papersize, so its default is still A4, but the others all
say "letter." Ironically, because it has very forgiving paper handling,
the HP-1000 prints the A4 pages, but leaves no bottom margin. The HP
printers at the office require manual feed of A4 and the 5Si chokes.

Output of "grep "DefaultPage" /etc/cups/ppd/*.ppd is:

/etc/cups/ppd/HP-envelope.ppd:*DefaultPageSize: Env10
/etc/cups/ppd/HP-envelope.ppd:*DefaultPageRegion: Env10
/etc/cups/ppd/HP-Legal.ppd:*DefaultPageSize: Letter
/etc/cups/ppd/HP-Legal.ppd:*StpDefaultPageSize: Letter
/etc/cups/ppd/HP-Legal.ppd:*DefaultPageRegion: Letter
/etc/cups/ppd/HP-Legal.ppd:*StpDefaultPageRegion: Letter
/etc/cups/ppd/HP-Letter.ppd:*DefaultPageSize: Letter
/etc/cups/ppd/HP-Letter.ppd:*StpDefaultPageSize: Letter
/etc/cups/ppd/HP-Letter.ppd:*DefaultPageRegion: Letter
/etc/cups/ppd/HP-Letter.ppd:*StpDefaultPageRegion: Letter
/etc/cups/ppd/LaserJet-1000.ppd:*DefaultPageSize: A4
/etc/cups/ppd/LaserJet-1000.ppd:*DefaultPageRegion: A4
/etc/cups/ppd/LaserJet-5Si.ppd:*DefaultPageSize: Letter
/etc/cups/ppd/LaserJet-5Si.ppd:*StpDefaultPageSize: Letter
/etc/cups/ppd/LaserJet-5Si.ppd:*DefaultPageRegion: Letter
/etc/cups/ppd/LaserJet-5Si.ppd:*StpDefaultPageRegion: Letter
/etc/cups/ppd/Photosmart_2700_series_192.168.0.15.ppd:*DefaultPageSize:
Letter
/etc/cups/ppd/Photosmart_2700_series_192.168.0.15.ppd:*DefaultPageRegion: Letter
/etc/cups/ppd/PostScript.ppd:*DefaultPageSize: Letter
/etc/cups/ppd/PostScript.ppd:*DefaultPageRegion: Letter

[Pascal De Vuyst (pascal-devuyst)]

This bug has already been reported into our bug tracking system.
Closing as a duplicate of bug #86426, please add further comments in that bug report.