Evolution hangs when trying so save mail or attachement (hoary)

[Karianne Fog Heen]

When I try to save an email or the attachement of an email (imap-server),
Evolution hangs and I have to force quit.

[Sebastien Bacher (seb128)]

does it happen with all the mails ? how big is the file to save ?

[John C Barstow (jbowtie)]

I have also encountered this bug. It appears to be related to the GNOME save
dialog and also occurs in Firefox.

Saving attachments from the Evolution Tools menu works fine; thus my suspicion
that it is related to the GNOME dialog. I have found that the very first time in
a login session that I attempt to save an attachment, I can do so successfully,
but there is a delay between when the dialog displays and when I can interact
with the dialog. All subsequent attempts hang Evolution.

I am going to experiment a bit later with my shortcuts; one of them is to an
image directory with ~4000 images. Perhaps there is some file traversal going on
that is affecting the dialog performance?

[Karianne Fog Heen (simira)]

The problem appeared to be with nautilus somehow (it was rashed because of some other trouble I had), and I have not had the problem
lately.

[Uphaar Agrawalla (uphaar)]

It happens to me too. I'm using GMail's POP service. The files are all small in
size (doc & jpg, ~30-40KB). I am able to save 3-4 attachments, then it hangs on
the Save dialog.

The bigger problem is that I'm unable to launch evo again... It just wont
launch. This is what I get on the terminal:

$ evolution

EMenuHook class init 0x80f9c28 'EMenuHook'
es menu class init
 plugin adding factory 0x8138978
 plugin adding factory 0x8138978

Then it just hangs, I get no UI. Also tried killing evolution, but it doesn't
work. I have to reboot to get it to work :(

[Sebastien Bacher (seb128)]

can you start an another program when that happens ? and list files in /tmp ?

[Uphaar Agrawalla (uphaar)]

(In reply to comment #5)
> can you start an another program when that happens ? and list files in /tmp ?

Yes, start other apps (Just tried gedit, evince, gftp). Everything else keeps
working fine.

ls -l /tmp:

-rw-r--r-- 1 ups ups 5 2005-02-14 16:51 crclient.pid
drwx------ 2 ups ups 4096 2005-02-14 16:52 flashgot
drwx------ 2 root root 4096 2005-02-14 18:27 gconfd-root
drwx------ 3 ups ups 4096 2005-02-14 16:50 gconfd-ups
-rw------- 1 ups ups 6897 2005-02-14 18:44 image.graft_file.Q2onJX
-rw------- 1 ups ups 6897 2005-02-14 19:54 image.graft_file.uo0vP1
-rw------- 1 ups ups 0 2005-02-14 18:44 image.iso.eJLdub
-rw------- 1 ups ups 0 2005-02-14 19:54 image.iso.i1BTj3
drwx------ 2 ups ups 4096 2005-02-14 16:50 keyring-GAR7pU
srwxr-xr-x 1 ups ups 0 2005-02-14 16:50 mapping-ups
drwx------ 2 root root 4096 2005-02-14 18:28 orbit-root
drwx------ 2 ups ups 4096 2005-02-14 20:02 orbit-ups
drwx------ 2 ups ups 4096 2005-02-14 19:12 scrollkeeper-ups
drwx------ 2 ups ups 4096 2005-02-14 16:49 ssh-lktlOI7658

These look the same as before evo hanged.

Let me know if u need `ls -l /tmp/*` or any other info.

[Sebastien Bacher (seb128)]

hum, that's not the issue, I was thinking to an another bug. Could you run
evolution in gdb and get a backtrace of the hang ?
gdb evolution
(gdb) r
... hang ...
<ctrl-C>
(gdb) thread apply all bt

[Sunil Abraham (sunil-mahiti)]

Evolution also hangs for me when I try to add attachments to a new mail
regardless of whether is is local_mail or IMAP. Apart from hanging whilst saving
mails or attachments via the preview panel or the menu system.I ran E2K_DEBUG=5
evolution >& evo.log
-----------------------------------------------contents of
evo.log-----------------------------------------------
(evolution:10981): camel-local-provider-WARNING **: The next message didn't
start where I expected, building summary from start
(evolution:10981): camel-local-provider-WARNING **: Didn't get the next message
where I expected (585) got 0 instead
(evolution:10981): camel-local-provider-WARNING **: Didn't get the next message
where I expected (585) got 0 instead
(evolution:10981): Bonobo-WARNING **: non dirty node, but widget mismatch a:
'separator:emailglobal1', b: 'NULL:NULL' '0x8253858'
(evolution:10981): Bonobo-WARNING **: non dirty node, but widget mismatch a:
'placeholder:MailMessageToolbar', b: 'NULL:NULL' '0x8526818'
(evolution:10981): Bonobo-WARNING **: non dirty node, but widget mismatch a:
'toolitem:MailStop', b: 'NULL:NULL' '0x82eee60'
(evolution:10981): Bonobo-WARNING **: non dirty node, but widget mismatch a:
'separator:emailglobal2', b: 'NULL:NULL' '0x87e9db8'
(evolution:10981): Bonobo-WARNING **: non dirty node, but widget mismatch a:
'placeholder:MailNextButtons', b: 'NULL:NULL' '0x84f6768'
-----------------------------------------------contents of
evo.log-------------------------------------------
...hope this helps...thanks for all the great work

[Sebastien Bacher (seb128)]

do you have the issue if you boot with the "noinotify" option ?

[Sunil Abraham (sunil-mahiti)]

> do you have the issue if you boot with the "noinotify" option ?

No the problem seems to disappear. Is that the fix then? Thanks so much for this.

[Sebastien Bacher (seb128)]

right, that's a known kernel issue which is going to be fixed. I'm closing this
bug, we have other ones about the bug.