evolution don't handle IDN-Mail adresses

Bug #1030316 reported by Jörg Frings-Fürst
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Evolution
Invalid
Wishlist
evolution (Ubuntu)
Fix Released
Wishlist
Unassigned

Bug Description

The mail adress like "xx@automaten-Bäumler.de" produce the errormessage

The reported error was "RCPT TO <xx@automaten-bäumler.de> gescheitert: Bad recipient address syntax".

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: evolution 3.2.3-0ubuntu6
ProcVersionSignature: Ubuntu 3.2.0-27.43-generic 3.2.21
Uname: Linux 3.2.0-27-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.0.1-0ubuntu12
Architecture: amd64
Date: Sat Jul 28 16:30:00 2012
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
ProcEnviron:
 LANGUAGE=
 TERM=xterm
 PATH=(custom, no user)
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
SourcePackage: evolution
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Jörg Frings-Fürst (jff-de) wrote :
Revision history for this message
Mathieu Trudel-Lapierre (cyphermox) wrote :

This kind of error comes from the SMTP server used to send mail (either as a direct connection to the remote mail server, or through the smart host used).

What are your settings for Sending mail for your Evolution account? Are you using a specific SMTP server, or are you using Sendmail? If you're using a SMTP server, which one?

This is most likely not a bug in Evolution; could be a bug in sendmail if it's what's used; otherwise it's a bug in the configuration or software used on the remote end.

People usually don't use accents for characters in hostnames; so perhaps just dropping it might work (or using the alternate spelling in this particular case, if there is one).

Marking as Incomplete for now; but this is just about certainly not a bug in Evolution.

Changed in evolution (Ubuntu):
status: New → Incomplete
importance: Undecided → Medium
Revision history for this message
Jörg Frings-Fürst (jff-de) wrote :

I use as SMTP - Server Postfix 2.7.0.

But i thinks the main prob is that evolution don't convert into ACE-Strings.

Revision history for this message
Mathieu Trudel-Lapierre (cyphermox) wrote :

Should it really be evolution to do this or postfix directly?

AFAIUI it makes more sense if it's done by postfix, if only to avoid duplicating work in every application that might want to send mail... and also because someone might want to manually send mail, and then translating manually to an ACE string is non-obvious.

Reassigning to postfix.

affects: evolution (Ubuntu) → postfix (Ubuntu)
Changed in postfix (Ubuntu):
importance: Medium → Undecided
status: Incomplete → New
Revision history for this message
Scott Kitterman (kitterman) wrote :

As discussed on IRC, this is really a client issue to convert to punycode before submission to the MTA. http://tech.groups.yahoo.com/group/postfix-users/message/266018

affects: postfix (Ubuntu) → evolution (Ubuntu)
Changed in evolution (Ubuntu):
status: New → Triaged
importance: Undecided → Wishlist
Changed in evolution:
importance: Unknown → Wishlist
status: Unknown → New
Revision history for this message
Andre Klapper (a9016009) wrote :

Does this still happen in 3.6 or 3.8?

Revision history for this message
Augusto Bortoluzzi (augusto-bortoluzzi) wrote :

Yes the bug does appear randomly with Evolution 3.6.4 on Ubuntu 13.04 amd64

Revision history for this message
Augusto Bortoluzzi (augusto-bortoluzzi) wrote :

Solved - In my case it was a very strange html encoding about copy&pasting an address, in particular for the '@' symbol that wasn't recognized.
I think the recipient's address should be automatically checked. Shouldn't be there an automatic workaround for this copy&paste typo? Thanks for your comments.

Revision history for this message
Andre Klapper (a9016009) wrote :

Unclear what the problem is (description too vague), hence cannot say if a workaround would even be possible.

Revision history for this message
Jörg Frings-Fürst (jff-de) wrote :

obsolete (see gnome-bugs)
change status to invalid

Changed in evolution (Ubuntu):
status: Triaged → Invalid
status: Invalid → Confirmed
Revision history for this message
Jörg Frings-Fürst (jff-de) wrote :

sry for the "Invalid"

Revision history for this message
Jörg Frings-Fürst (jff-de) wrote :

In Evolution 3.8.4 the same bug

summary: - evolution don't hadle IDN-Mail adresses
+ evolution don't handle IDN-Mail adresses
Revision history for this message
fabio (fabio-eduardo-moreira) wrote :

We are using evolution communicating with Outlook Web Access in Microsoft Exchange Server, but could not send mail to other networks (intranet).
We could only send email to our network, example; my server is mail.kelogi.intraer and my email is <email address hidden>, but
I can not send email to <email address hidden>,

Changed in evolution:
status: New → Invalid
Revision history for this message
Paul White (paulw2u) wrote :

Upstream bug marked as a duplicate of #486018
which was closed "RESOLVED FIXED" on 2014-08-27
So fixed in all recent versions of Ubuntu

Changed in evolution (Ubuntu):
status: Confirmed → Fix Released
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