Evolution calendar quits unexpectedly

[Brad Johnson]

Binary package hint: evolution-mapi

Evolution calendar quits unexpectedly when you click on the checkbox to show the calendar.

This is the message displayed in the status bar:
"The Evolution calendars have quit unexpectedly"

[Sebastien Bacher (seb128)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please try to obtain a backtrace following the instructions at http://wiki.ubuntu.com/DebuggingProgramCrash and upload the backtrace (as an attachment) to the bug report. This will greatly help us in tracking down your problem.

[Kelly Griffin (tantella)]

I have performed a backtrace on evolution on Jaunty (Netbook Remix). This is on an Acer Aspire One w/1Gb RAM.

[Robin Elfrink (wobin)]

I did a gdb backtrace for #366471, but got the comment '...is an evolution-mapi issue is a different bug', so I'll post the trace here.

(gdb) backtrace
#0 0xb8010422 in __kernel_vsyscall ()
#1 0xb74276d0 in raise () from /lib/tls/i686/cmov/libc.so.6
#2 0xb7429098 in abort () from /lib/tls/i686/cmov/libc.so.6
#3 0xb74205ce in __assert_fail () from /lib/tls/i686/cmov/libc.so.6
#4 0xb79f700c in icalerror_set_errno () from /usr/lib/libical.so.0
#5 0xb79e9738 in icalproperty_new_x () from /usr/lib/libical.so.0
#6 0xb6e9b396 in exchange_mapi_cal_util_mapi_props_to_comp () from /usr/lib/libexchangemapi-1.0.so.0
#7 0xb6ebc7a5 in ?? () from /usr/lib/evolution-data-server-1.2/extensions/libecalbackendmapi.so
#8 0xb6e96478 in exchange_mapi_connection_fetch_items () from /usr/lib/libexchangemapi-1.0.so.0
#9 0xb6ebf4ba in ?? () from /usr/lib/evolution-data-server-1.2/extensions/libecalbackendmapi.so
#10 0xb76207bf in g_thread_create_proxy (data=0xb5a822ee) at /build/buildd/glib2.0-2.20.1/glib/gthread.c:635
#11 0xb75654ff in start_thread () from /lib/tls/i686/cmov/libpthread.so.0
#12 0xb74e049e in clone () from /lib/tls/i686/cmov/libc.so.6

[Harald (haraldboehmecke)]

I can confirm this bug. It is happening to me as well. Just upgraded from Gutsy 8.04 to Intrepid 8.10 and finally to JJ 9.04.

Evolution opens normally. When going to calendar, and clicking on the Exchange Calendar, appointments are shown briefly and then they disappear. "Evolution Calendar has quit unexpectedly" is shown on the status bar.

Attached is the information required.

[Harald (haraldboehmecke)]

** Update**

After noticing the legend "Lost connection to the Exchange Backend" on the log, I went ahead and deleted my account from ~/.evolution/mail/exchange and restarted the trace. Previously, the Calendar would show up for 1-2 seconds and then dissapear. Now the Calendar is clickable but the check mark is immediatly cleared. No msgs on the Status Bar.

Attached the new trace.

[Pablo Borjas (jpborjas)]

I'm experiencing the same problems described here, all after upgrading to 10.04. In addition to what has been said here, I also noticed that the CPU utilization for the evolution process, goes to 100%. I'm also experiencing an intermittent issue while working with Exchange Contacts. This is pretty much rendering my work laptop useless, as I can't use my calendar at all. Any logs or traces that I could provide? This is Evolution 2.28.3.

[Javed A Rahman (s.kaniff)]

I am facing this issue on evolution 2.30.2 as well.

[Gilberto Gaudêncio (quazatron)]

I'm using Evolution 2.30.3 on Ubuntu 10.10 RC and this bug is still there.

[Celsius1414 (celsius1414)]

Evolution 2.30.3 using Exchange MAPI on Ubuntu 10.10, and the bug happens for me.

[GhostRiderTGAC (cgbolton1)]

Hello all... after reading extensively on this topic I have decided to post my progress.

Here's what I have:
* Ubuntu 10.10 (64-bit desktop edition)
* Evolution 2.32.2 (2.32.2-0ubuntu3-maverick1)
* Evolution-MAPI (0.32.0-0ubuntu1~maverick3)

My computer is joined to a an Active Directory using Likewise Open 6

I successfully configured my e-mail account using Exchange MAPI configuration and e-mail works perfectly. I had to use the IP address of the Exchange server as I could not authenticate using the DNS name or Evolution would crash (this seems to be typical). Once I got into Evolution e-mail works just fine. If I click on Calendar, the Exchange Calendar opens and I can see my schedule for the day but then I receive an error message indicating "The Evolution calendar has quit unexpectedly" and subsequent errors about Tasks and Memos. It seems to me that the problem may be similar to what others have reported having to do with the cache location. I checked and have observed the following folder which I believe represents the intended cache for my calendar:

home\local\DOMAIN\user\.cache\evolution\calendar\mapi_user@0.0.0.0_;6F54A40200000001

(the domain, user and IP addresses have been changed to protect the security of my network but this should give readers an idea)

I checked this folder and the permissions are set for "user" so it shouldn't be an issue. My though, however, is that Evolution-MAPI is expecting the calendar cache to be in something more like:

home\user\.cache\evolution\calendar\mapi_user@0.0.0.0_;6F54A40200000001

and since it doesn't find it where it expects, it doesn't allow the calendar to open. I would like to provide log files but I am just getting started with debug processing in Ubuntu so I don't have a clear foundation of how and what I need to produce logs. If I do figure that out I will post what I can. I would love to get this resolved as I have a number of users who would like to migrate from Outlook to Evolution if I could provide them equivalent functionality.

Thank you,
Chris Bolton