frequently get msg: "Lost connection to Evolution Exchange backend process"

[JasonSpradlin82]

Binary package hint: evolution

I did see another bug similar to this, but it had more of the message than mine does... file or folder not existing and I do not believe that is what is causing my problem...

At any rate, I frequently receive error messages when using evolution for exchange... If i close evolution and re-open it, the problem is usually fixed, until the next time it happens... i usually don't notice it happens until i notice that my folders haven't updated... I won't usually notice it hasn't updated unless I know for sure there should be a new email listed, but evolution isn't showing it to me (if i get an email on my blackberry, then I know i've received a new email)... I then usually look down to see the error message sitting in the status bar.

Sometimes, though, i'll notice the "connection to the back end process" is down when switching to a folder I haven't viewed in evolution before and it displays no emails (because evolution has never downloaded them before) and i notice it is not working on downloading them, but reporting the error to me.

Once the connection to the backend process is down, changing to any folder either gives the "error while refreshing folder...." because the process is down, or the "error while opening folder..." because the process is down (screen shots attached).

Again, closing and re-opening evolution always seems to fix this.

 Ubuntu 8.04.1 - the Hardy Heron

evolution:
  Installed: 2.22.3.1-0ubuntu1
  Candidate: 2.22.3.1-0ubuntu1
  Version table:
 *** 2.22.3.1-0ubuntu1 0
        500 http://us.archive.ubuntu.com hardy-updates/main Packages
        100 /var/lib/dpkg/status
     2.22.2-0ubuntu1.2 0
        500 http://security.ubuntu.com hardy-security/main Packages
     2.22.1-0ubuntu3 0
        500 http://us.archive.ubuntu.com hardy/main Packages

evolution-exchange:
  Installed: 2.22.3-0ubuntu2
  Candidate: 2.22.3-0ubuntu2
  Version table:
 *** 2.22.3-0ubuntu2 0
        500 http://us.archive.ubuntu.com hardy-updates/main Packages
        100 /var/lib/dpkg/status
     2.22.1-0ubuntu1 0
        500 http://us.archive.ubuntu.com hardy/main Packages

ProblemType: Bug
Architecture: i386
Date: Sun Aug 10 03:39:31 2008
DistroRelease: Ubuntu 8.04
ExecutablePath: /usr/bin/evolution
NonfreeKernelModules: nvidia
Package: evolution 2.22.3.1-0ubuntu1
PackageArchitecture: i386
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: evolution
Uname: Linux 2.6.24-19-generic i686

[Juergen Beckmerhagen (juergen-beckmerhagen)]

Same problem here (since 2005!) It is one of the main reasons why I can not rely on Ubuntu w/ Evolution in a Microsoft dominated environment. Stability and performance are main usability factors. If it was me, I would invest into these two factors before making the user interface more eye candy. (I am saying this just in the context of the ongoing user experience and usability discussions.)

/var/log/messages, syslog, kern.log
Aug 12 13:41:16 ubuntu kernel: [ 7621.530257] evolution-excha[6057]: segfault at 24048a1b eip b7cee9ee esp b61d5990 error 4

uname -a
Linux ubuntu 2.6.24-20-generic #1 SMP Mon Jul 28 13:49:52 UTC 2008 i686 GNU/Linux

Evolution 2.22.3.1

[oss_test_launchpad (oss-test-launchpad)]

This bug report describes the same problem as https://bugs.launchpad.net/ubuntu/+source/evolution-exchange/+bug/34199, which has far more contributions in it , so I am marking this one here as a duplicate.