Evolution lost connection with Exchange backend process

Bug #189573 reported by Thomas Novin
6
Affects Status Importance Assigned to Milestone
evolution-exchange (Ubuntu)
New
Undecided
Unassigned

Bug Description

Binary package hint: evolution-exchange

Me and others often get an error in Evolution which is something like 'Evolution lost connection with Exchange backend process'. I assume this is some kind of crash since you need to restart Evolution to get it working again.

Wouldn't it be possible to report this crash with apport? Right now it's very difficult to troubleshoot when components of Evolution crashes.

Revision history for this message
ianm (ianm-datasystems-deactivatedaccount) wrote :

I'm experiencing the same problem. It's sometimes not just as easy as re-opening though. If I go into standby and then resume I get this error “Lost connection to Evolution Exchange backend process.”

I have to reboot to fix... I have also had to reset my exchange account and resync my entire mailbox, which consumes a large amount of bandwidth. (my Exchange server is at a different office) After this happens, I have to reset the default save folder for sent items or I continue to get the error, even though the name of the new sent item location is the same as the old (obviously not on the back side though)

I've tried https over the internet and http over my tunnel... they both work fine until this error occurs.

I've also noticed that my Global Catalogue server keeps changing upon restarting... I'd prefer to keep it as the one on my local subnet ( I haven't figured out how to automate the persistent routes yet and the classless static routes aren't picking up from my DHCP server).

Sorry for the long post, I've spent a lot of time looking for solutions to this and all this info seems relevant to me.

Ubuntu 7.10 and Evolution 2.12.1

Revision history for this message
Hundycougar (jdolence-coopervision) wrote :

Hardy heron here with the same problem otherwise. I have tried the fix out there where delete the folders and files in ~/.evolution/mail/exchange and that seems to help sometimes, but then you have the resync problem, and it doesnt always work and you are stuck with trying to send email when this happens.

not quite sure what to do as I am stuck with exchange...

Revision history for this message
P.Constantine (pconstantine) wrote :

If you have this problem just kill all the evolution processes and restart evolution.
But it's still annoying.
I suppose it's not that hard to silently restart backend from the evolution process, need to check why it wasn't done before.

Revision history for this message
oss_test_launchpad (oss-test-launchpad) wrote :

This bug report describes the same problem as https://bugs.launchpad.net/ubuntu/+source/evolution-exchange/+bug/34199, which has far more contributions in it , so I am marking this one here as a duplicate.

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.