Ubuntu 16.04.3 here. I can confirm this issue with Amazon WorkMail. I ran Evolution with EWS_DEBUG=2 and dumped out the transaction between the client and AWS. The transaction itself is successful. However, if you un-MIME the actual message being sent, you will notice in the headers: From: (Literally, the from field is blank.) I wiped my Evolution configuration and started from scratch and yielded the same result. I also have an EWS account configured with Exchange 2013 and have been using it successfully. I have attached three files that demonstrate the situation: debug.log - The dump of the interchange between AWS and Evolution soap_post.xml - The prettied up version of the POST sent to AWS containing the message payload mime_decode.txt - The decoded message as contained within the MimeContent field in the XML I am happy to provide more information; let me know what is needed. seliger@core:~$ dpkg -l | grep evolution ii evolution 3.18.5.2-0ubuntu3.2 amd64 groupware suite with mail client and organizer ii evolution-common 3.18.5.2-0ubuntu3.2 all architecture independent files for Evolution ii evolution-data-server 3.18.5-1ubuntu1 amd64 evolution database backend server ii evolution-data-server-common 3.18.5-1ubuntu1 all architecture independent files for Evolution Data Server ii evolution-data-server-online-accounts 3.18.5-1ubuntu1 amd64 evolution data server integration with Ubuntu Online Accounts ii evolution-ews 3.18.5-1ubuntu1 amd64 Exchange Web Services integration for Evolution ii evolution-plugins 3.18.5.2-0ubuntu3.2 amd64 standard plugins for Evolution ii libebackend-1.2-10:amd64 3.18.5-1ubuntu1 amd64 Utility library for evolution data servers ii libebook-1.2-16:amd64 3.18.5-1ubuntu1 amd64 Client library for evolution address books ii libebook-contacts-1.2-2:amd64 3.18.5-1ubuntu1 amd64 Client library for evolution contacts books ii libecal-1.2-19:amd64 3.18.5-1ubuntu1 amd64 Client library for evolution calendars ii libedata-book-1.2-25:amd64 3.18.5-1ubuntu1 amd64 Backend library for evolution address books ii libedata-cal-1.2-28:amd64 3.18.5-1ubuntu1 amd64 Backend library for evolution calendars ii libedataserver-1.2-21:amd64 3.18.5-1ubuntu1 amd64 Utility library for evolution data servers ii libedataserverui-1.2-1:amd64 3.18.5-1ubuntu1 amd64 Utility library for evolution data servers ii libevolution 3.18.5.2-0ubuntu3.2 amd64 evolution libraries