UbuntuOne contacts not available after upgrade to Oneiric

Bug #816479 reported by Jamie Strandboge
40
This bug affects 7 people
Affects Status Importance Assigned to Milestone
evolution-couchdb (Ubuntu)
Confirmed
Undecided
Rodrigo Moya

Bug Description

After upgrading to Oneiric a few days ago, I lost all my contacts. Initially I was affected by bug #780972 but now that bug is resolved. I check UbuntuOne and I have Contacts syncs checked. I have the evolution-couchdb packages installed. I removed my keys from gnome-keyring as per the UbuntuOne FAQ, but that didn't work either. If I click on Ubuntu One in Contacts in evoltuion, there is nothing there whereas if I go to the Ubuntu One dashboard, I have all of them listed.

Original Description:
After upgrading to Oneiric a few days ago, I lost all my contacts. Selecting CouchDB/Ubuntu One in evolution gives the following error message:
"Unable to open address book

This address book cannot be opened. This either means that an incorrect URI was entered, or the server is unreachable.
Detailed error message: Message did not receive a reply (timeout by message bus)"

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: evolution-couchdb 0.5.90-0ubuntu3
ProcVersionSignature: Ubuntu 3.0.0-6.7-generic 3.0.0-rc7
Uname: Linux 3.0.0-6-generic x86_64
Architecture: amd64
Date: Tue Jul 26 10:22:16 2011
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110425.2)
ProcEnviron:
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: evolution-couchdb
UpgradeStatus: Upgraded to oneiric on 2011-07-23 (3 days ago)

Revision history for this message
Jamie Strandboge (jdstrand) wrote :
description: updated
Changed in evolution-couchdb (Ubuntu):
assignee: nobody → Rodrigo Moya (rodrigo-moya)
Revision history for this message
Rodrigo Moya (rodrigo-moya) wrote :

Can you please quit evolution and, on a terminal, run the following:

$ killall -9 e-addressbook-factory
$ export COUCHDB_DEBUG_MESSAGES=1
$ /usr/lib/evolution/e-addressbook-factory

then, start evolutionagain and try accessing the U1 addressbook. Once it fails, copy all the output in the terminal and paste it here

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in evolution-couchdb (Ubuntu):
status: New → Confirmed
Revision history for this message
Steffen Sindzinski (stesind) wrote :

This bug is not couchdb connected because it affects google stored contacts as well. Google address book in evolution will be only available in evolution if sudo killall -9 e-addressbook-factory is executed. Before it says that the address book is not available because already opened by another process. Local address books in evolution are not affected.

Revision history for this message
mabawsa (mabawsa) wrote :

duplicate of Bug #846550?

Revision history for this message
sordoman (sordoman) wrote :

I've the same isue that comment #4, "Google address book in evolution will be only available in evolution if sudo killall -9 e-addressbook-factory is executed"

Revision history for this message
Helge Klemm (helgeklemm) wrote :

Can confirm the Google address book behaviour herer...

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