Ubuntu

Document Viewer 2.32.0 don't print page from pdf

8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
Undecided
Unassigned
evince (Ubuntu)
Undecided
Unassigned

Bug Description

I want to print one page from PDF document, but printer status reports only "processing" and nothing else happens. Tried on Xerox Phaser 3250, HP LJ M2727, HP CLJ 3600. From other packages prints normally.

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: evince 2.32.0-0ubuntu1.2
ProcVersionSignature: Ubuntu 2.6.35-32.67-generic-pae 2.6.35.14
Uname: Linux 2.6.35-32-generic-pae i686
Architecture: i386
Date: Tue Mar 27 09:36:00 2012
ExecutablePath: /usr/bin/evince
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
ProcEnviron:
 LANGUAGE=ru_RU:en
 LANG=ru_RU.UTF-8
 SHELL=/bin/bash
SourcePackage: evince
XsessionErrors:
 (polkit-gnome-authentication-agent-1:1979): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
 (nautilus:1995): GConf-CRITICAL **: gconf_value_free: assertion `value != NULL' failed
 (nautilus:1995): GConf-CRITICAL **: gconf_value_free: assertion `value != NULL' failed

Vadim Rutkovsky (roignac) wrote :

What is your standard paper size? A4 or Letter? Please edit /etc/papersize if it contains the wrong paper size name. Send the test print job with the correct paper size setting. Note that Firefox and Evince to not remember the paper size setting. You also have to select "Page Setup ..." in the file menu to get access to the paper size.

Do a full system update to capture the newest bug fixes, especially a paper size issue with the CUPS filters.

After that please try again. If the problem persists, please attach the error_log again (proceed as described in the error_log section of https://wiki.ubuntu.com/DebuggingPrintingProblems).

Changed in evince (Ubuntu):
status: New → Incomplete
Till Kamppeter (till-kamppeter) wrote :

Can you boot a live CD of Precise (12.04 beta1), do all system updates in the live session and then try to print the same files there? Does it work?

Changed in cups (Ubuntu):
status: New → Incomplete
Launchpad Janitor (janitor) wrote :

[Expired for cups (Ubuntu) because there has been no activity for 60 days.]

Changed in cups (Ubuntu):
status: Incomplete → Expired
Launchpad Janitor (janitor) wrote :

[Expired for evince (Ubuntu) because there has been no activity for 60 days.]

Changed in evince (Ubuntu):
status: Incomplete → Expired
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