evince assert failure: evince: /build/buildd/cairo-1.10.2/src/cairo-surface.c:385: _cairo_surface_begin_modification: Zusicherung »! surface->finished« nicht erfüllt.

[Matthias Andree]

I cancelled a print that was halfway through, and evince didn't respond for a while, then crashed.

ProblemType: Crash
DistroRelease: Ubuntu 11.04
Package: evince 2.32.0-0ubuntu12.4
ProcVersionSignature: Ubuntu 2.6.38-13.56-generic 2.6.38.8
Uname: Linux 2.6.38-13-generic x86_64
NonfreeKernelModules: fglrx
Architecture: amd64
AssertionMessage: evince: /build/buildd/cairo-1.10.2/src/cairo-surface.c:385: _cairo_surface_begin_modification: Zusicherung »! surface->finished« nicht erfüllt.
Date: Fri Mar 16 15:13:40 2012
ExecutablePath: /usr/bin/evince
KernLog:

ProcCmdline: evince /home/username/Desktop/Skischule-Fankhauser-Zillertal-2011.pdf
ProcCmdline_: BOOT_IMAGE=/vmlinuz-2.6.38-13-generic root=/dev/mapper/vgcrypt0-root ro ip=192.168.0.4::192.168.0.253:255.255.255.0:hostname::static nosplash verbose debug no_console_suspend nomodeset
ProcEnviron:
 LANGUAGE=de:en
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
ProcVersionSignature_: Ubuntu 2.6.38-13.56-generic 2.6.38.8
Signal: 6
SourcePackage: evince
StacktraceTop:
 raise (sig=6) at ../nptl/sysdeps/unix/sysv/linux/raise.c:64
 abort () at abort.c:92
 __assert_fail (assertion=0x7f5953c93fc1 "! surface->finished", file=<value optimized out>, line=385, function=<value optimized out>) at assert.c:81
 ?? () from /usr/lib/libcairo.so.2
 ?? () from /usr/lib/libcairo.so.2
Title: evince assert failure: evince: /build/buildd/cairo-1.10.2/src/cairo-surface.c:385: _cairo_surface_begin_modification: Zusicherung »! surface->finished« nicht erfüllt.
UpgradeStatus: Upgraded to natty on 2012-03-16 (0 days ago)
UserGroups: adm admin audio cdrom dialout dip disk fax floppy fuse lpadmin netdev plugdev pulse pulse-access sambashare saned tape vboxusers video

[penalvch (penalvch)]

No example document, release EOL, can't reproduce in Trusty.

[Matthias Andree (matthias-andree)]

Christopher, support, trust, reputation do not work this way.

Ubuntu neglect the bug for three years (!) as usual - which is a massive issue in itself - and then close the bug as invalid because the affected distro went EOL, with five releases being made since the report without someone seriously looking on the bug.

I still have the document, and I suggest to test on 12.04 LTS instead of 14.

I'm not uploading stuff that reveals some personal information to just everyone.
I can provide it to anyone who makes plausible he is looking into the issue; however it appeared to me the cause is cancelling a print-in-progress that seems to be triggering a race condition, rather than the document itself. It renders properly.

[penalvch (penalvch)]

Matthias Andree, thank you for your response. Could you please sanitize the file and then attach it to this report?

[Matthias Andree (matthias-andree)]

It is more or less a brochure with price list but I cannot post it publicly.

As written earlier, I will provide the file outside launchpad directly
to the respective maintainer or packager.

I neither own the copyright nor can I sanitize the (PDF) file.

[penalvch (penalvch)]

Matthias Andree, one may import the file via LibreOffice Draw's import PDF capability (or Adobe Acrobat if you have a license) remove all branding, and personally identifiable information, re-export to PDF preserving the issue reproducibility, and attach here.

Not attaching an example document would largely delay this issue from being addressed in a timely manner.

[Matthias Andree (matthias-andree)]

Am 24.12.2014 um 13:36 schrieb Christopher M. Penalver:
> Matthias Andree, one may import the file via LibreOffice Draw's import
> PDF capability (or Adobe Acrobat if you have a license) remove all
> branding, and personally identifiable information, re-export to PDF
> preserving the issue reproducibility, and attach here.
>
> Not attaching an example document would largely delay this issue from
> being addressed in a timely manner.
>

As written, I will not upload or tamper with the file.

I will provide it off-band by e-mail (not through launchpad) to people
making plausible they will work on the bug. Such people will need to
tell me their e-mail address.

[Launchpad Janitor (janitor)]

[Expired for evince (Ubuntu) because there has been no activity for 60 days.]

[Matthias Andree (matthias-andree)]

Again, I will e-mail the file to anyone interested on working on the issue. I will not upload it to launchpad.

[Sebastien Bacher (seb128)]

The bug is years old without activity or new report, assuming it has been deprecated and closing, best to report a new bug if you still have issues