cannot open any pdf document with evince

[thebluemountain]

binary: /usr/bin/evince
ubuntu version: 11.04
evince version: 2.32.0-0ubuntu12.3

expectation:
when opening a pdf file from evince, pdf pages are displayed in the evince application

problem:
when trying to open any pdf file with evince, the evince program raises cpu usage to 96% of a single CPU and displays empty pages only.

to further test:
1- i have installed a vmware virtual machine (on the same ubuntu host) running the same os (ubuntu 11.04), providing access to the same files that failed opening: it opens same file with no problem.
2- i installed adobe's acrobat reader on same host: it opens same file with no problem

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: evince 2.32.0-0ubuntu12.3
ProcVersionSignature: Ubuntu 2.6.38-13.53-generic 2.6.38.8
Uname: Linux 2.6.38-13-generic x86_64
Architecture: amd64
Date: Mon Jan 9 10:43:58 2012
ExecutablePath: /usr/bin/evince
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
ProcCmdline_: BOOT_IMAGE=/boot/vmlinuz-2.6.38-13-generic root=UUID=0ae1d240-4981-4c63-a1d3-8e2b4ead04cb ro quiet splash vt.handoff=7
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, user)
 LANG=en_US.UTF-8
 LANGUAGE=en_US:en
ProcVersionSignature_: Ubuntu 2.6.38-13.53-generic 2.6.38.8
SourcePackage: evince
UpgradeStatus: No upgrade log present (probably fresh install)

[thebluemountain (thebluemountain)]

found a way to correct the evince behavior:
the environment variable TMPDIR was set to ~/tmp. once i removed the TMPDIR variable, evince was working.

not sure, but might it relate to apparmor configuration ?

[Leah Birnbaum (leahb23)]

I was unable to reproduce this bug in Oneiric 11.10, evince 3.2.1-0ubuntu2.2

[penalvch (penalvch)]

thebluemountain, thank you for reporting this bug to Ubuntu. Natty reached EOL on October 28, 2012.
See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases

Is this an issue on a supported release? If so, please reopen this report, attach a document this is reproducible with, and execute the following at a terminal:
apport-collect 913700