empty page printed at the end

[Martin Konôpka]

(This bug started to occur only recently; it may indicate that this bug was imported in one of recent updates related to printing.)

We have a HP LaserJet p2055dn printer on our network. It has a usual IP address and some configurations settings. See attached files.

When I send a PDF document [or just selected page(s) from it] on the printer, one empty page is printed at the end. This is especially annoying when I need to print several copies of a single-page document. I stress that I have duplex printing off when printing 1-page document. (Anyway this should not matter.)

When I print the same document or a page of it from the Google Chrome built-in document viewer, everything is OK: requested pages are prinited and that is all; no empty page produced.

My most recent test of this odd behaviour was accomplished using a public document

http://www.kf.elf.stuba.sk/prakticke/EmisiaElektronov_20110917.pdf

(note that this link may change in near future).

In attachment I am sending the /etc/cups/printers.conf file (with IP addressed partially overwritten in order not to disclose them to public).

I will send also head and last line of the /etc/cups/ppd/HP-BW.ppd file which has likely something to do with the buggy printing. (I am not sending the whole file as it has some copyright statement .)

Interestingly, when I send the document (actually a selected page of it) on other printer on our local network, it works correctly, i.e. the page is printed and there is no empty. This other printer is a HP Color LaserJet 2605dn.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: evince 2.32.0-0ubuntu12.3
ProcVersionSignature: Ubuntu 2.6.38-11.50-generic 2.6.38.8
Uname: Linux 2.6.38-11-generic x86_64
NonfreeKernelModules: nvidia
Architecture: amd64
Date: Wed Sep 28 17:58:01 2011
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
ProcEnviron:
 LANGUAGE=en
 PATH=(custom, user)
 LANG=en_GB.utf8
 LC_MESSAGES=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature_: Ubuntu 2.6.38-11.50-generic 2.6.38.8
SourcePackage: evince
UpgradeStatus: No upgrade log present (probably fresh install)

[Martin Konôpka (martin.konopka)]

The printing works correctly if I print a document from e.g. LibreOffice Calc or an email message from the Evolution mail client: requested content is printed and no empty page produced.

So, up till now I found only Evince to be producing an empty page at the end of each printing request sent to the HP LaserJet p2055dn printer ("HP-BW").

[Sebastien Bacher (seb128)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. The issue you are reporting is an upstream one and it would be nice if somebody having it could send the bug to the developers of the software by following the instructions at https://wiki.ubuntu.com/Bugs/Upstream/GNOME. If you have done so, please tell us the number of the upstream bug (or the link), so we can add a bugwatch that will inform us about its status. Thanks in advance.

[penalvch (penalvch)]

No document to reproduce problem with attached.