Freezes when opening an already opened document

Bug #560953 reported by Juan Montoya on 2010-04-11
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
evince (Ubuntu)
Low
Unassigned

Bug Description

Binary package hint: evince

To reproduce:
- Open a pdf file with evince.
- Open the same file again.

The application will freeze without excessive processor usage.
This bug is reproduced when using the MRU list in the file menu and with the open dialog.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: evince 2.30.0-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.32-19.28-generic 2.6.32.10+drm33.1
Uname: Linux 2.6.32-19-generic x86_64
NonfreeKernelModules: wl
Architecture: amd64
Date: Sun Apr 11 15:04:39 2010
ExecutablePath: /usr/bin/evince
InstallationMedia: Error: [Errno 13] Permiso denegado: '/var/log/installer/media-info'
KernLog:

ProcEnviron:
 PATH=(custom, user)
 LANG=es_PE.utf8
 SHELL=/bin/bash
SourcePackage: evince
XsessionErrors:
 (polkit-gnome-authentication-agent-1:1563): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
 (gnome-terminal:2458): Gtk-CRITICAL **: gtk_accel_map_unlock_path: assertion `entry != NULL && entry->lock_count > 0' failed

Juan Montoya (th3pr0ph3t) wrote :
Sebastien Bacher (seb128) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please try to obtain a backtrace following the instructions at http://wiki.ubuntu.com/DebuggingProgramCrash and upload the backtrace (as an attachment) to the bug report. This will greatly help us in tracking down your problem.

Changed in evince (Ubuntu):
importance: Undecided → Low
status: New → Incomplete

Well this is not a crash, but a freeze.
I might add evince does not freeze forever but for about a minute.

2010/4/12 Sebastien Bacher <email address hidden>:
> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. Please try to obtain a backtrace following the
> instructions at http://wiki.ubuntu.com/DebuggingProgramCrash and upload
> the backtrace (as an attachment) to the bug report. This will greatly
> help us in tracking down your problem.
>
> ** Changed in: evince (Ubuntu)
>   Importance: Undecided => Low
>
> ** Changed in: evince (Ubuntu)
>       Status: New => Incomplete
>
> --
> Freezes when opening an already opened document
> https://bugs.launchpad.net/bugs/560953
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “evince” package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: evince
>
> To reproduce:
> - Open a pdf file with evince.
> - Open the same file again.
>
> The application will freeze without excessive processor usage.
> This bug is reproduced when using the MRU list in the file menu and with the open dialog.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 10.04
> Package: evince 2.30.0-0ubuntu1
> ProcVersionSignature: Ubuntu 2.6.32-19.28-generic 2.6.32.10+drm33.1
> Uname: Linux 2.6.32-19-generic x86_64
> NonfreeKernelModules: wl
> Architecture: amd64
> Date: Sun Apr 11 15:04:39 2010
> ExecutablePath: /usr/bin/evince
> InstallationMedia: Error: [Errno 13] Permiso denegado: '/var/log/installer/media-info'
> KernLog:
>
> ProcEnviron:
>  PATH=(custom, user)
>  LANG=es_PE.utf8
>  SHELL=/bin/bash
> SourcePackage: evince
> XsessionErrors:
>  (polkit-gnome-authentication-agent-1:1563): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
>  (gnome-terminal:2458): Gtk-CRITICAL **: gtk_accel_map_unlock_path: assertion `entry != NULL && entry->lock_count > 0' failed
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/evince/+bug/560953/+subscribe
>

Sebastien Bacher (seb128) wrote :

gdb gives informations on where the software is hanging too, you need to Ctrl-C gdb when it hangs to get the stacktrace...

I cannot reproduce this bug...

And I have almost the same architecture (amd64)

Ubuntu 10.04 beta 2 full updated.

Launchpad Janitor (janitor) wrote :

[Expired for evince (Ubuntu) because there has been no activity for 60 days.]

Changed in evince (Ubuntu):
status: Incomplete → Expired
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