cannot open pdf Error message "Failed to read the document catalog"

Bug #519329 reported by Sophie G on 2010-02-09
22
This bug affects 3 people
Affects Status Importance Assigned to Milestone
evince (Ubuntu)
Low
Unassigned

Bug Description

PDF document doesn't open in document viewer, gives error message "Failed to read the document catalog"

When I try "Open With" open office word processor, it just opens a fresh document (untitled).

Sender suggests I download a new version of Adobe

Thanks,

Sophie

ProblemType: Bug
Architecture: i386
Date: Tue Feb 9 09:19:02 2010
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/bin/evince
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: evince 2.28.1-0ubuntu1.2
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-19.56-generic
SourcePackage: evince
Uname: Linux 2.6.31-19-generic i686

Sophie G (sophiegrillet) wrote :
Nigel Babu (nigelbabu) wrote :

Correcting package to evince

affects: ubuntu → evince (Ubuntu)
Changed in evince (Ubuntu):
assignee: nobody → Ubuntu Desktop Bugs (desktop-bugs)
importance: Undecided → Low
status: New → Confirmed

I have been having the same problem in Lucid for a week now, whether using Evince or Adobe, but previously downloaded .pdfs I had on a backup disk open fine. After downloading several .pdfs from Google Books and Internet Archive with the same "File is damaged" error in both Evince and Adobe it is obviously not an error in the .pdfs themselves. Would greatly appreciate a solution. Thank you!

Changed in evince (Ubuntu):
status: Confirmed → Fix Released
status: Fix Released → Confirmed

Example document is corrupt as per Evince, Adobe Reader, Firefox built-in PDF reader, etc. -> Invalid

Changed in evince (Ubuntu):
assignee: Ubuntu Desktop Bugs (desktop-bugs) → nobody
status: Confirmed → Invalid
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