Printing A4 sheet fails because printer thinks a CD is being printed.

Bug #517055 reported by Tessa Sayers
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
evince (Ubuntu)
Expired
Low
Unassigned

Bug Description

Binary package hint: evince

evince used to print docs to my printer Epson RX640 fine, but recently every time i send a pdf to the printer, the printer thinks I'm trying to print a CD. I don't know what could have caused the change. I have checked print settings in evince - says it's printing an A4 sheet. Documents from openoffice on my PC print fine. pdf's print fine when sent from other computers. It just seems to be evince on my PC. Tried to reinstall evince but it wouldn't let me uninstall it as it was needed by other applications.

I'm using Evince 2.22.2 running under Ubuntu hardy Heron 8.04 on a lenovo laptop.

ProblemType: Bug
Architecture: i386
Date: Thu Feb 4 12:52:59 2010
DistroRelease: Ubuntu 8.04
ExecutablePath: /usr/bin/evince
Package: evince 2.22.2-0ubuntu2
PackageArchitecture: i386
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: evince
Uname: Linux 2.6.24-26-generic i686

Tags: apport-bug
Revision history for this message
Tessa Sayers (tessa-sayers) wrote :
summary: - opening a pdf link from a website, firefox reports that helper
- application does not exist (Document Viewer).Evince opens other docs
+ Printing A4 sheet fails because printer thinks a CD is being printed.
description: updated
Revision history for this message
Pedro Villavicencio (pedro) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Is this reproducible with Lucid? Please test and provide us of feedback about it, Thanks in advance.

Changed in evince (Ubuntu):
status: New → Incomplete
importance: Undecided → Low
Revision history for this message
Tessa Sayers (tessa-sayers) wrote : Re: [Bug 517055] Printing A4 sheet fails because printer thinks a CD is being printed.

I don't have Lucid but may upgrade when the stable version is released.
Presumably if I install Lucid, I'll get a new version of Evince into the
bargain. I'm afraid that if it works I won't try to reproduce the bug for
fear of succeeding!

Tessa

On Wed, Apr 7, 2010 at 3:38 PM, Pedro Villavicencio <email address hidden>wrote:

> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. Is this reproducible with Lucid? Please test and provide
> us of feedback about it, Thanks in advance.
>
> ** Changed in: evince (Ubuntu)
> Status: New => Incomplete
>
> ** Changed in: evince (Ubuntu)
> Importance: Undecided => Low
>
> --
> Printing A4 sheet fails because printer thinks a CD is being printed.
> https://bugs.launchpad.net/bugs/517055
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “evince” package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: evince
>
> evince used to print docs to my printer Epson RX640 fine, but recently
> every time i send a pdf to the printer, the printer thinks I'm trying to
> print a CD. I don't know what could have caused the change. I have checked
> print settings in evince - says it's printing an A4 sheet. Documents from
> openoffice on my PC print fine. pdf's print fine when sent from other
> computers. It just seems to be evince on my PC. Tried to reinstall evince
> but it wouldn't let me uninstall it as it was needed by other applications.
>
> I'm using Evince 2.22.2 running under Ubuntu hardy Heron 8.04 on a lenovo
> laptop.
>
> ProblemType: Bug
> Architecture: i386
> Date: Thu Feb 4 12:52:59 2010
> DistroRelease: Ubuntu 8.04
> ExecutablePath: /usr/bin/evince
> Package: evince 2.22.2-0ubuntu2
> PackageArchitecture: i386
> ProcEnviron:
>
> PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
> LANG=en_GB.UTF-8
> SHELL=/bin/bash
> SourcePackage: evince
> Uname: Linux 2.6.24-26-generic i686
>
>
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/evince/+bug/517055/+subscribe
>

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for evince (Ubuntu) because there has been no activity for 60 days.]

Changed in evince (Ubuntu):
status: Incomplete → Expired
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