# Evince fails to display DVI with an AMS symbol

Bug #511179 reported by Valentas on 2010-01-22
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Low

### Bug Description

Binary package hint: evince

Evince fails to display DVI documents that contain an AMS symbol: in my case \Box with the message "DVI document has incorrect format". Other viewers (okular, xdvi) open the dvi file in question fine, conversion to pdf also works. Evince opens other dvi files without problems. Example of source that fails:

\documentclass[12pt]{article}
\usepackage{amsmath}
\usepackage{amssymb}
\begin{document}
$\Box$
\end{document}

Ubuntu 9.10
evince version: 2.28.1-0ubuntu1.2
tetex-base version: 2007.dfsg.2-4ubuntu1

Thanks

 Valentas (vk-registrator) wrote on 2010-01-22: #1

An example with a document that evince fails to display.

 Pedro Villavicencio (pedro) wrote on 2010-01-22: #2

i'm getting the same results with evince and xdvi, may you take an screenshot of what you're expecting ? Thanks.

 Changed in evince (Ubuntu): assignee: nobody → Ubuntu Desktop Bugs (desktop-bugs) importance: Undecided → Low status: New → Incomplete
 madbiologist (me-again) wrote on 2010-01-23: #3

Umm, Pedro, I'm a bit confused by your comment. When you say that you're getting the same results with evince and xdvi, do you mean that both display the document, or both do not display the document. Did you want Valentas to provide a screenshot of what he's expecting, or what he's experiencing.

I cannot open the file attached to comment #1 with evince - screenshot attached.

 Valentas (vk-registrator) wrote on 2010-01-23: #4

Hi, thanks for a quick response. I have attached a screenshot of the document opened xdvi. All it contains is a "box" symbol.

 Valentas (vk-registrator) wrote on 2010-01-23: #5

Btw, the box is a standard symbol to donote end of the proof in maths.

 Changed in evince (Ubuntu): status: Incomplete → New
 Valentas (vk-registrator) wrote on 2010-01-23: #6

To repeat what I have said in the initial report: I get exactly the same result as in the screenshot by madbiologist.

 Pedro Villavicencio (pedro) wrote on 2010-01-25: #7

here's the screenshot of what i get here, as you see, same results as the screenshot you added with acroread, not a bug, you probably have a broken installation or a missing library.

 madbiologist (me-again) wrote on 2010-08-02: #8

This is still occurring with Ubuntu 10.10 "Maverick Meerkat" alpha 2 32bit updated to the latest Ubuntu packages.

Uname: Linux 2.6.35-6-generic i686
Packages: evince 2.30.3-1ubuntu2
poppler 0.14.1-0ubuntu1
poppler-data 0.4.2-1
libcairo2 1.9.12-1build1

Pedro - are you using 32bit or 64bit?

 madbiologist (me-again) wrote on 2010-10-09: #9

This is still occurring with Ubuntu 10.10 "Maverick Meerkat" RC 32bit.

Uname: Linux 2.6.35-22-generic i686
Packages:
evince 2.32.0-0ubuntu1
poppler 0.14.3-0ubuntu1
libcairo2 1.10.0-1ubuntu2

I have poppler-data installed.

 Marcel Stimberg (marcelstimberg) wrote on 2011-01-12: #10

This seems to be duplicate of bug #42410 -- could you try whether installing the texlive-binaries package fixes the issue?

 Marcel Stimberg (marcelstimberg) wrote on 2011-03-06: #11

Setting status to "incomplete": Please report whether installing texlive-binaries fixes the issue for you.

 Changed in evince (Ubuntu): status: New → Incomplete
 Timmy Shih Jun Yee (shijun) wrote on 2011-04-03: #12

We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks!

 Pedro Villavicencio (pedro) wrote on 2011-05-18: #13

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to New. Thanks again!.

 Changed in evince (Ubuntu): status: Incomplete → Invalid