evince does not print page subsets

Bug #502707 reported by Wolf Rogner on 2010-01-03
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
evince (Ubuntu)
Low
Ubuntu Desktop Bugs

Bug Description

Binary package hint: evince

Evince does not print subranges from documents.

Printing terminates without error message.

ProblemType: Bug
Architecture: amd64
Date: Sun Jan 3 21:30:58 2010
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/bin/evince
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release Candidate amd64 (20091020.3)
NonfreeKernelModules: nvidia
Package: evince 2.28.1-0ubuntu1.2
ProcEnviron:
 LANGUAGE=en_GB.UTF-8
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-16.53-generic
SourcePackage: evince
Uname: Linux 2.6.31-16-generic x86_64

Wolf Rogner (war-rsb) wrote :
Sebastien Bacher (seb128) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please answer these questions:

 * Is this reproducible?
 * If so, what specific steps should we take to recreate this bug?

 This will help us to find and resolve the problem.

Changed in evince (Ubuntu):
assignee: nobody → Ubuntu Desktop Bugs (desktop-bugs)
importance: Undecided → Low
status: New → Incomplete
Wolf Rogner (war-rsb) wrote :

Sebastian,

(I was about to mention that I never post an error before checking on 3 of my machines, read the error log on Launchpad).

Yes, this is reproducable. Karmic 32bit version, Karmic 64bit version, unfortunately also on 9.04 on my HP nx8220.

What specific steps to reproduce:

Create a PDF document (preferably on a PC with Acrobat Destiller). It should be more than 4 pages long and have some graphics in it (You could use the evince manual).

Install any postscript printer (in our case its a HP 4500 DTN on Postscript).

Now print pages 3-5 (which need to have graphics included, png or svg will do).

If you can print, please let me know, as I have to look some place else. (which would be CUPS then).

Alternative:

Create a 6 page OpenOffice document with graphics. Generate a PDF export, print as above.

Printing out of OOo works, printing out of evince does not.

I do not have OOo docs in many cases which is why I need the functionality.

What does "does not print" mean:

Most likely, the printer will signal receipt of pages (blinking led). After approximately 10 - 15 minutes the led will go out, nothing printed. In the cups log, a success is reported.

Sometimes the printer will puke on the print (CRC error which can only be eliminated by hard reset of the printer).

Bryce Harrington (bryce) wrote :

I see you have libcairo2 1.8.8-2ubuntu1 and are on amd64. I also had a printing issue with that combination, but it was solved by enabling the karmic-updates repo and installing version 1.8.8-2ubuntu1.1. I would suggest trying that.

Mörgæs (moergaes) wrote :

Closing due to age.
If a similar bug appears in 15.04 please open a new report.

Changed in evince (Ubuntu):
status: Incomplete → Invalid
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