Error printing second page: IllegalTag

Bug #501919 reported by Guillermo Molleda on 2009-12-31
This bug affects 2 people
Affects Status Importance Assigned to Milestone
evince (Ubuntu)

Bug Description

Binary package hint: evince

When I print a special pdf file with 2 pages or more, only print the first page, the second page appears with this text:
PCL XL error
 Subsystem: KERNEL
 Error: IllegalTag
 Operator: 0x1b
 Position: 7024

Other PDF files print ok.

The special pdf I can print with evince in Ubuntu Hardy Heron 8.04.

The special pdf I can print with xpdf in this Ubuntu Karmic Koala 9.10

My hardware: Laptop Toshiba Satellite Pro A200
USB Printer: HP LaserJet 1300

Special PDF file: It is attached.

ProblemType: Bug
Architecture: i386
Date: Thu Dec 31 16:21:58 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/bin/evince
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: evince 2.28.1-0ubuntu1.2
ProcVersionSignature: Ubuntu 2.6.31-16.53-generic
SourcePackage: evince
Uname: Linux 2.6.31-16-generic i686

Guillermo Molleda (gmolleda) wrote :
Guillermo Molleda (gmolleda) wrote :

I can print with evince in a new PDF file, is ok.

If it is necessary than I compile a package, or I do something, write to me e-mail.

The pdf was generated by RENFE (, all pdf generated since RENFE are identical error (inclusive other places in the train at other days).

But all pdf by RENFE can to be printing in the same hardware in Ubuntu 8.04.

madbiologist (me-again) wrote :

I can print both pages fine here.

Uname: Linux 2.6.31-16-generic i686
Package: evince 2.28.1-0ubuntu1.2
USB Printer: Canon i965 (using the Canon BJC-8200 Foomatic driver)

Guillermo Molleda (gmolleda) wrote :

Ok, I can print the attached file with xpdf: it use the command lpr

evince use CUPS for printing and not print the attached file.

Do lpr command use CUPS?

The problem is possible in evince or in controller printer.

How I could know where is the problem (evince or CUPS)?

If I create a new document with two pages in OoO Writer and I export to PDF file (a page with a word, second page with other word). Then I can print all correct with evince, CUPS, in my printer (HP 1300).

But evince with the file attached don't print the second page, in my printer, it print the error text.

If the problem is the controller, my printer have a lot of possible controllers:
Not print: The default: HP LaserJet 1300 Series Postscript [en]
Print very soft: HP LaserJet 1300 hpijs pcl3, 3.9.8 [en]
Print well, it is the controller selected: HP LaserJet 1300 Foomatic/lj5gray [en]

Now I change the LogLevel to debug in the configuration CUPS file.

The CUPS file error log is attached

Changed in evince (Ubuntu):
importance: Undecided → Low
Guillermo Molleda (gmolleda) wrote :

Now I have Ubuntu 10.04 Lucid Lynx.

I have seen that the controller driver for my impress (HP LaserJet 1300) default is "HP LaserJet 1300 Series Postscript [en]", and that controller fail.

If I choose the "HP LaserJet 1300 Foomatic/lj5gray [en]" then all is ok, print perfectly.

Thanks. Ĝis la revido! (Learn Esperanto language, is perfect to communicate all world).

Guillermo Molleda (gmolleda) wrote :

I have a report file create by printer system (cups?)

I send attached

Pedro Villavicencio (pedro) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. The issue that you reported is one that should be reproducible with the live environment of the Desktop CD of the development release - Oneiric Ocelot. It would help us greatly if you could test with it so we can work on getting it fixed in the next release of Ubuntu. You can find out more about the development release at . Thanks again and we appreciate your help.

Changed in evince (Ubuntu):
status: New → Incomplete
Guillermo Molleda (gmolleda) wrote :

The bug is corrected, now is ok.

But... the default printer controller for HP Laser Jet 1300 ("HP Laser Jet 1300 Series Postscript [en](recommended)") is very slow, three minutes per page for print a soft-greese ink.
If select controller is "HP Laser Jet 1300 Foomatic/lj5gray [en]" the velocity is only slow: two pages in one minute.

Vamos, que imprimir en linux con esta impresora es muy lento, en cambio en Windows va bien. Ya me estoy hartando de escribir en inglés si al final el que lo lee también sabe español, y si esto es para que todo el mundo lo lea pues que aprendan esperanto, en 6 meses lo pueden hablar, leer y escribir casi perfectamente, mejor que 5 años aprendiendo inglés. Así defenderemos la existencia de los idiomas minoritarios.

Saludos, Ĝis la revido!

Launchpad Janitor (janitor) wrote :

[Expired for evince (Ubuntu) because there has been no activity for 60 days.]

Changed in evince (Ubuntu):
status: Incomplete → Expired
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