printing with multiple pages per side silently fails

Bug #488096 reported by David Hugh-Jones on 2009-11-25
This bug affects 1 person
Affects Status Importance Assigned to Milestone
evince (Ubuntu)

Bug Description

Binary package hint: evince

Printing to a HP Laserjet 4350, with settings "2 pages per side" and "2 sided short edge", silently fails. No errors are in /var/cups/error_log but nothing comes out of the printer.

With "2 pages per side" and "1 sided only", printing to the printer succeeds.
With "2 pages per side" and "2 sided short edge", printing to a file succeeds.
Using "xpdf" and "lpr -o two-sided-long-edge -o number-up=2" also succeeds.

A copy of the error log with LogLevel=Debug is attached; the relevant job is number 577 and starts at time 10.21:32.

The relevant file can be found at .

Changed in evince (Ubuntu):
importance: Undecided → Low
Pedro Villavicencio (pedro) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. A new version of Evince is available in both Lucid and Maverick and we are wondering if this is still reproducible in any of those versions, May you please test and give us of feedback about it? Thanks in advance.

Changed in evince (Ubuntu):
status: New → Incomplete
Pedro Villavicencio (pedro) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to New. Thanks again!.

Changed in evince (Ubuntu):
status: Incomplete → Invalid

With current evince in Lucid, this bug no longer exists - printing works fine.

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