unable to press "Unlock" button on Protected PDF

Bug #410553 reported by The J.C. on 2009-08-08
This bug affects 3 people
Affects Status Importance Assigned to Milestone
evince (Ubuntu)
Ubuntu Desktop Bugs

Bug Description

Binary package hint: evince

I am using Ubuntu 9.04 for Netbook - Jaunty. Trying to open a protected pdf from the Apollo Group's E Book Collection.

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
ExecutablePath: /usr/bin/evince
NonfreeKernelModules: wl
Package: evince 2.26.1-0ubuntu1
SourcePackage: evince
Tags: ubuntu-unr
Uname: Linux 2.6.28-14-generic i686

The J.C. (enltsr) wrote :
Sebastien Bacher (seb128) wrote :

Thank you for your bug report. The issue is an upstream one and it would be nice if somebody having it could send the bug the to the people writting the software (https://wiki.ubuntu.com/Bugs/Upstream/GNOME)

Changed in evince (Ubuntu):
assignee: nobody → Ubuntu Desktop Bugs (desktop-bugs)
importance: Undecided → Low
Victor Vargas (kamus) wrote :

I tried to open a protected pdf file here under Ubuntu Lucid but works fine for me, please can you (if is possible of course) try to reproduce this issue under latest release 2.30.1-0ubuntu3 that ships with Lucid? Thanks!

Changed in evince (Ubuntu):
status: New → Incomplete
Pedro Villavicencio (pedro) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to New. Thanks again!.

Changed in evince (Ubuntu):
status: Incomplete → Invalid
James Cassels (jamiecassels) wrote :

Hi I just submitted this bug. I am trying to open a textbook which has a login/password once you open the document. I can enter the information but the "unlock" button does nothing. I don't know much about computers and this is my second day using Ubuntu but I'm pretty sure it's a bug and not me. :)

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