Evince won't open USPS Click-n-Ship label
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
poppler (Ubuntu) |
Fix Released
|
Medium
|
Unassigned |
Bug Description
Binary package hint: evince
I purchased a Click-N-Ship label from usps.com, delivered as a downloadable PDF file. Evince immediately exits with "Segmentation fault" as soon as I try to open it. The document viewer window opens briefly, displays "Loading" then closes.
I was able to open and print these labels on Ubuntu Hardy. I don't know if the problem is a new version of Evince or possibly a change in the PDF files from USPS. I can print the label just fine using Adobe Reader 8.1.3. As soon as the label is opened in Adobe Reader, it shows the print dialog.
This is evince 2.24.1-0ubuntu1. I have a copy of the label but I won't upload it because it has a third-party's personal information on it. If a developer wants a copy I'll email it to you.
ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 8.10
ExecutablePath: /usr/bin/evince
NonfreeKernelMo
Package: evince 2.24.1-0ubuntu1
ProcEnviron:
SHELL=/bin/bash
PATH=/
LANG=en_US.UTF-8
SourcePackage: evince
Uname: Linux 2.6.27-9-generic i686
Thank you for taking the time to report this bug and helping to make Ubuntu better, but unfortunately I've been unable to duplicate your issue with other PDF files. I am not a Ubuntu developer, however I do like to assist with the BugSquad. If you would like to email me the PDF, I could attempt to recreate the error and could then mark the bug as confirmed. My contact information is located on my launchpad page: https:/ /launchpad. net/~thelupine- mailinglists