evince misreports a DocuSign signed PDF as broken and cannot open it

Bug #2056168 reported by Tomislav
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
evince (Ubuntu)
New
Undecided
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Bug Description

Observed:
When opening a DocuSigned document, the following message appears:
"Unable to open document [document name]
PDF document is damaged"

Expected:
The document opens correctly, or at the very least is not reported as damaged (because it is not).

Reproducibility: 10/10

Workarounds: Use an alternative PDF viewer, Firefox etc.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: evince 3.36.10-0ubuntu1
ProcVersionSignature: Ubuntu 5.15.0-94.104~20.04.1-generic 5.15.136
Uname: Linux 5.15.0-94-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.27
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue Mar 5 10:08:03 2024
InstallationDate: Installed on 2022-11-03 (487 days ago)
InstallationMedia: Ubuntu 20.04.5 LTS "Focal Fossa" - Release amd64 (20220831)
SourcePackage: evince
UpgradeStatus: No upgrade log present (probably fresh install)

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Tomislav (hefest) wrote :
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