Evince sometimes fails to open under Wayland (Protocol error)

Bug #1743043 reported by Rasmus Underbjerg Pinnerup
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
evince (Ubuntu)
Fix Released
Low
Unassigned

Bug Description

Under Ubuntu 17.10 I find that Evince (3.26.0-1) often fails to open when I'm logged on using Wayland. There's no problem using X.

The error is very simple. I double click a PDF file in my file manager and expect it to open in Evince (Document Viewer). And mostly that's what happens, but after having opened a few files, it just stops working for some files.

The error seldom occurs with the first PDF file I open after a reboot, but after I've opened a few files, the error pops up, but only for some files. Some files I can click and they open in Evince each time, whereas other files will never open in Evince. They open fine in other applications and under X.

When I try to open the file from the command line, I get the following error message:

pinnerup@ergi:~$ evince Dropbox/Litteratur/Sprog/Græsk/Beekes\ \&\ van\ Beek\ –\ Etymological\ Dictionary\ of\ Greek.pdf
Gdk-Message: Error 71 (Protocol error) dispatching to Wayland display.

If I rename the file (e.g. by adding the number "2" to the file name), make a copy or move it to another directory, it opens without problems. However, after some time the renamed or new file will fail to open with the same error.

Tags: wayland artful
description: updated
tags: added: artful
description: updated
description: updated
tags: added: wayland
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. The issue you are reporting is an upstream one and it would be nice if somebody having it could send the bug to the developers of the software by following the instructions at https://wiki.ubuntu.com/Bugs/Upstream/GNOME. If you have done so, please tell us the number of the upstream bug (or the link), so we can add a bugwatch that will inform us about its status. Thanks in advance.

Changed in evince (Ubuntu):
importance: Undecided → Low
Revision history for this message
Rasmus Underbjerg Pinnerup (pinnerup) wrote :
Revision history for this message
Sebastien Bacher (seb128) wrote :

thanks

Changed in evince (Ubuntu):
status: New → Triaged
no longer affects: evince
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug report, is that still an issue in newer ubuntu versions?

Changed in evince (Ubuntu):
status: Triaged → Incomplete
Revision history for this message
Rasmus Underbjerg Pinnerup (pinnerup) wrote :

@Sebastien: No, I've not noticed the bug for a long while. It must have been fixed in later Ubuntu versions somehow.

Revision history for this message
Sebastien Bacher (seb128) wrote :

Thanks, closing the report then since it probably has been fixed by an update

Changed in evince (Ubuntu):
status: Incomplete → Fix Released
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