Evince show this text when I try to open a PDF: Failed to load backend for 'application/pdf': libtiff.so.5

Bug #1720551 reported by Felipe Castillo
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
evince (Ubuntu)
Expired
High
Unassigned

Bug Description

Recently I notice I can't open any PDF. I've tried with Okular, Evince and Quick PDF View. All of them mark an error as I try to open any PDF.

Evince show this text when I try to open a PDF: Failed to load backend for 'application/pdf': libtiff.so.5

I'm using Ubuntu 16.04 LTS in 32 bits

I've already checked that libtiff5 is installed.

f: /usr/lib/i386-linux-gnu/libtiff.so.5
Drwxr-xr-x root root /
drwxr-xr-x root root usr
drwxr-xr-x root root lib
drwxr-xr-x root root i386-linux-gnu
srwxrw-r-T 138742031 1300990212 libtiff.so.5

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: evince 3.18.2-1ubuntu4.1
ProcVersionSignature: Ubuntu 4.4.0-96.119-generic 4.4.83
Uname: Linux 4.4.0-96-generic i686
ApportVersion: 2.20.1-0ubuntu2.10
Architecture: i386
CurrentDesktop: Unity
Date: Sat Sep 30 10:26:10 2017
InstallationDate: Installed on 2015-05-26 (857 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release i386 (20150422)
ProcEnviron:
 LANGUAGE=es_MX:es
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=es_MX.UTF-8
 SHELL=/bin/bash
SourcePackage: evince
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Felipe Castillo (elescrutador) wrote :
Revision history for this message
Sebastien Bacher (seb128) wrote :

could you do
- which evince
- ldd -r `which evince`

and copy the logs to the bug?

Changed in evince (Ubuntu):
importance: Undecided → High
status: New → Incomplete
Revision history for this message
Felipe Castillo (elescrutador) wrote :

"could you do
- which evince
- ldd -r `which evince`"

I've copied these commands in the Terminal and the resulta is "-" no command found

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for evince (Ubuntu) because there has been no activity for 60 days.]

Changed in evince (Ubuntu):
status: Incomplete → Expired
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