Evince eats all CPU and all memory

Bug #1405912 reported by Walter Garcia-Fontes on 2014-12-27
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
Evince
Expired
Medium
evince (Ubuntu)
Low
Unassigned

Bug Description

Evince eats all CPU and all memory, while opening certain types of documents. I've noticed that this reproducible with PDF documents produced with LaTeX but not with other types of PDF documents.

The culprit seems to be a process called evince-thumbnailer. Even after closing the document that causes this, evince-thumbnailer continues to work in the background and keeps eating CPU and RAM memory. If this process is killed, it restarts itself and continues hogging CPU and memory.

I attach a file causing this and the stacktrace I produced. I'm reproducing this in two different systems of mine.

Workaround:
Open the dconf editor, navigate to "org.gnome.desktop.thumbnailers" and set the key "disable" to "['application/x-dvi']".

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: evince 3.14.1-0ubuntu1
ProcVersionSignature: Ubuntu 3.16.0-28.38-generic 3.16.7-ckt1
Uname: Linux 3.16.0-28-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
CurrentDesktop: Unity
Date: Sat Dec 27 09:31:22 2014
InstallationDate: Installed on 2013-11-28 (393 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
SourcePackage: evince
UpgradeStatus: Upgraded to utopic on 2014-09-08 (109 days ago)

Document to reproduce this issue.

Stacktrace

Changed in evince:
importance: Unknown → Medium
status: Unknown → New

Walter Garcia-Fontes, I've not been able to reproduce this in either Trusty with gnome-session-flasback (Compiz) or Vivid with Unity. It may be that it's fixed in Vivid, or it could be I'm not doing something that you are with the attached document that causes this.

Hence, could you please test for this in Vivid via http://cdimage.ubuntu.com/daily-live/current/ and advise if this is reproducible there?

tags: added: trusty unity
Changed in evince (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Changed in evince:
status: New → Expired
Stephen Lynch (stepheng.lynch) wrote :

This is also affecting me and appears to be from a pdf generated from LaTeX

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