evince freezes without crashing or using CPU while going through pdf

Bug #1003271 reported by Prunus dulcis
38
This bug affects 8 people
Affects Status Importance Assigned to Milestone
evince (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

1)
Description: Ubuntu 12.04 LTS
Release: 12.04

2)
evince:
  Installed: 3.4.0-0ubuntu1
  Candidate: 3.4.0-0ubuntu1
  Version table:
 *** 3.4.0-0ubuntu1 0
        500 http://de.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages
        100 /var/lib/dpkg/status

3) When opening this pdf file (seems to be freely available for download and therefore checking)
http://archneurpsyc.jamanetwork.com/article.aspx?volume=55&issue=3&page=236
I would like to be able to read through it.
4) Tried several times to access pages 6 to 8 and during that evince froze reliably. It did not generate any CPU activity but clicking anywhere in the evince window did not cause any reaction (only minimizing, resizing using the window decoration still worked). Had to go into Activities overview (using gnome-shell) to be able to stop force quit evince.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: evince 3.4.0-0ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
Uname: Linux 3.2.0-24-generic x86_64
ApportVersion: 2.0.1-0ubuntu7
Architecture: amd64
Date: Wed May 23 08:39:13 2012
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111010.1)
SourcePackage: evince
UpgradeStatus: Upgraded to precise on 2012-04-13 (39 days ago)

Revision history for this message
Prunus dulcis (prunus-dulcis) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in evince (Ubuntu):
status: New → Confirmed
Revision history for this message
Mikael Strom (mikael-sesamiq) wrote :

Same here, also on 12.04 / x86_64. There are several documents that freeze for me. It has gotten a lot worse the last few days, now it happens a few times per day =/

Any known work rounds?

Revision history for this message
Arturo Ortiz Tapia (aortiztapia2013) wrote :

Same here as well, and again on 12.04.03 LTS /X86_64. The offending documents so far have been those with equations.

Revision history for this message
penalvch (penalvch) wrote :

Prunus dulcis, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please attach an example document (not post a URL) that demonstrates this problem?

Changed in evince (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Maurizio Tomasi (zio-tom78) wrote :

I can confirm the bug is still present in Evince 3.14.1 (under Xubuntu x86_64 14.10, kernel 3.16.0-28, XFCE 4.10) with the attached document.

Revision history for this message
penalvch (penalvch) wrote :

Maurizio Tomasi, please file a new report via a terminal:
ubuntu-bug evince

Please feel free to subscribe me to it.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for evince (Ubuntu) because there has been no activity for 60 days.]

Changed in evince (Ubuntu):
status: Incomplete → Expired
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