My photos are black when i`m opening them.

[Sergey]

My photos are black when i`m opening them.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: eog 3.2.0-0ubuntu1
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
Uname: Linux 3.0.0-12-generic i686
ApportVersion: 1.23-0ubuntu3
Architecture: i386
Date: Mon Oct 24 19:25:42 2011
ExecutablePath: /usr/bin/eog
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
ProcEnviron:
 PATH=(custom, no user)
 LANG=ru_RU.UTF-8
 SHELL=/bin/bash
SourcePackage: eog
UpgradeStatus: No upgrade log present (probably fresh install)

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Francisco Cribari (cribari)]

I have the same problem. I am running Ubuntu Gnome 13.10 and Eye of Gnome version 3.10.2. I am unable to view some JPG files using Eye of Gnome. For instance, the two files available at

https://dl.dropboxusercontent.com/u/2171814/dog.zip

Here is a screenshot: https://dl.dropboxusercontent.com/u/2171814/eog.png

I can view the files using other programs (for instance, okular, gwenview etc.).

cribari@darwin3:~$ dpkg -l | grep eog
ii eog 3.10.2-0ubuntu2~saucy1 amd64 Eye of GNOME graphics viewer program
ii eog-dbg 3.10.2-0ubuntu2~saucy1 amd64 Eye of GNOME graphics viewer program - debugging symbols
ii eog-plugins 3.10.1-1~saucy1 amd64 set of plugins for eog

cribari@darwin3:/etc/apt$ dpkg -l | grep intel
ii intel-gpu-tools 1.3-0ubuntu2 amd64 tools for debugging the Intel graphics driver
ii libdrm-intel1:amd64 2.4.46-1ubuntu1 amd64 Userspace interface to intel-specific kernel DRM services -- runtime
ii libdrm-intel1:i386 2.4.46-1ubuntu1 i386 Userspace interface to intel-specific kernel DRM services -- runtime
ii xserver-xorg-video-intel 2:2.99.904-0ubuntu2.1 amd64 X.Org X server -- Intel i8xx, i9xx display driver

[dino99 (9d9)]

this is no more a supported version