Eog is unable to display multipage TIFF but is the default viewer for TIFF files

Bug #696766 reported by neuromancer on 2011-01-03
48
This bug affects 9 people
Affects Status Importance Assigned to Milestone
Eye of GNOME
Confirmed
Wishlist
eog (Debian)
Fix Released
Unknown
eog (Fedora)
Won't Fix
Medium
eog (Ubuntu)
Wishlist
Unassigned

Bug Description

Binary package hint: eog

Eye of gnome, the default image viewer of Ubuntu, open only the first page of a multi page TIFF image, hiding from end user existence of other pages.

After a little research I've found the this bug have a long story: https://bugzilla.gnome.org/show_bug.cgi?id=132276
Upstream this bug was not fixed because this feature was implemented in Evince, the generic document viewer used by default also by Ubuntu... but for me, and I think also from all other *end users* this is a non sense because evince in Ubuntu is not associated to open by default TIFF files so *end users* who receives a multi page TIFF doesn't know that this TIFF are multi page because EOG completely hide this information, showing only the first page :(

Same consideration are reported also here: https://bugzilla.redhat.com/show_bug.cgi?id=385781

I think we need to move forward with a simple and function solution.
For example I propose:
- make Evince default viewer for TIFF images
- make Evince default viewer only for multi page TIFF images (it's possible without adding more and more code?)
- adding analogue feature to EOG (maybe using partial code from evince)
- EOG should inform in it's gui that this TIFF has more pages and should provide a link to open it

Eye of GNOME 2.30.0
Ubuntu Version 10.04

Description of problem:

I'm raising this issue here because there's a serious usage problem for business
users who have large collections of multi-page tiff scans and also want to be
able to nicely display tiff photos. This problem results from the dichotomy of
display of different types of tiff images between eye of gnome and evince.

Many businesses have large collections of scanned documents in tiff multi-page
fax format, but the default action in fedora for display of tiff images is eye
of gnome which currently can only display the first page of such images, which
seems to be a shortcoming in it.

Evince can display multi-page tiff, so you might say to change the default
program to display tiff to evince? Well that is possible, but then all tiff
files including colour images are displayed with evince. Nautilus lets you
choose the program to display tiff files with but other programs (eg thunderbird
email) don't. If you choose evince as default viewer, the characteristics of
evince aren't always really ideal for display of all images and eye of gnome is
suited better to displaying some images.

How can this issue be dealt with? Can eye of gnome be made configurable to exec
another program eg evince when invoked with multi-page tiff files???

Version-Release number of selected component (if applicable):

2.20.1

How reproducible:

Always

Steps to Reproduce:
1. Double click a multi-page tiff scan
2. Notice that eye of gnome cannot reproduce it

Actual results:

Inability to display the remainder of the image

Expected results:

Ability to display the full image

Additional info:

This message is a reminder that Fedora 8 is nearing its end of life.
Approximately 30 (thirty) days from now Fedora will stop maintaining
and issuing updates for Fedora 8. It is Fedora's policy to close all
bug reports from releases that are no longer maintained. At that time
this bug will be closed as WONTFIX if it remains open with a Fedora
'version' of '8'.

Package Maintainer: If you wish for this bug to remain open because you
plan to fix it in a currently maintained version, simply change the 'version'
to a later Fedora version prior to Fedora 8's end of life.

Bug Reporter: Thank you for reporting this issue and we are sorry that
we may not be able to fix it before Fedora 8 is end of life. If you
would still like to see this bug fixed and are able to reproduce it
against a later version of Fedora please change the 'version' of this
bug to the applicable version. If you are unable to change the version,
please add a comment here and someone will do it for you.

Although we aim to fix as many bugs as possible during every release's
lifetime, sometimes those efforts are overtaken by events. Often a
more recent Fedora release includes newer upstream software that fixes
bugs or makes them obsolete.

The process we are following is described here:
http://fedoraproject.org/wiki/BugZappers/HouseKeeping

> How can this issue be dealt with? Can eye of gnome be made configurable to exec
> another program eg evince when invoked with multi-page tiff files???

You could certainly write a small script or program that looks at the tiff in question, and runs evince if it is multi-page, and eog otherwise. You can then register that script as the default handler for all tiffs.

That sounds like a good idea, but what about the default behaviour for linux out of the box? It seems to me that the default behaviour should really be that the software that opens tiff files can display all types of tiff files. Presently there's a dichotomy between evince and eye of gnome where one has to be used to open some and the other has to be used to open others. I understand the two programs, but the end result is bad from a user perspective.

This message is a reminder that Fedora 10 is nearing its end of life.
Approximately 30 (thirty) days from now Fedora will stop maintaining
and issuing updates for Fedora 10. It is Fedora's policy to close all
bug reports from releases that are no longer maintained. At that time
this bug will be closed as WONTFIX if it remains open with a Fedora
'version' of '10'.

Package Maintainer: If you wish for this bug to remain open because you
plan to fix it in a currently maintained version, simply change the 'version'
to a later Fedora version prior to Fedora 10's end of life.

Bug Reporter: Thank you for reporting this issue and we are sorry that
we may not be able to fix it before Fedora 10 is end of life. If you
would still like to see this bug fixed and are able to reproduce it
against a later version of Fedora please change the 'version' of this
bug to the applicable version. If you are unable to change the version,
please add a comment here and someone will do it for you.

Although we aim to fix as many bugs as possible during every release's
lifetime, sometimes those efforts are overtaken by events. Often a
more recent Fedora release includes newer upstream software that fixes
bugs or makes them obsolete.

The process we are following is described here:
http://fedoraproject.org/wiki/BugZappers/HouseKeeping

Fedora 10 changed to end-of-life (EOL) status on 2009-12-17. Fedora 10 is
no longer maintained, which means that it will not receive any further
security or bug fix updates. As a result we are closing this bug.

If you can reproduce this bug against a currently maintained version of
Fedora please feel free to reopen this bug against that version.

Thank you for reporting this bug and we are sorry it could not be fixed.

Gary M (garym) on 2011-01-04
Changed in eog (Ubuntu):
status: New → Confirmed
Changed in eog (Debian):
status: Unknown → Fix Released
Changed in eog:
importance: Unknown → Wishlist
status: Unknown → Won't Fix
neuromancer (neuromancer) wrote :

I accept the decision of the debian developer to not implement this feature in EOG because multipage tiff support is already implemented in EVINCE, but I disagree with you for closing this bug.
This bug is related to Ubuntu and incorrect handling of multipage TIFF.

Clicking on a TIFF image *under Ubuntu* will open EOG not EVINCE, so normal users, not hacker, not only aren't able to see all page of TIFF but also doesn't get informed in any way that this image have more than one page :(

And how this normal user will find that EVINCE is the right application for open multi TIFF images?
Guessing?

I think that Ubuntu have to associate EVINCE as default viewer for TIFF images.
And also I think that this bug should be reopened.

Bye.

Changed in eog (Ubuntu):
importance: Undecided → Wishlist
Robert Roth (evfool) wrote :

Added the latest upstream bug for tracking multi-page TIFF files.

Changed in eog:
importance: Wishlist → Unknown
status: Won't Fix → Unknown
Changed in eog (Ubuntu):
status: Confirmed → Triaged
Changed in eog:
importance: Unknown → Wishlist
status: Unknown → Confirmed
madbiologist (me-again) on 2015-03-15
tags: added: lucid
Changed in eog (Fedora):
importance: Unknown → Medium
status: Unknown → Won't Fix
To post a comment you must log in.
This report contains Public information  Edit
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.