Eye of Gnome print dialog does not allow change of orientation

Bug #598064 reported by Liam O'Reilly
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Eye of GNOME
Fix Released
Wishlist
eog (Ubuntu)
Fix Released
Low
Unassigned

Bug Description

Binary package hint: eog

The Eye of Gnome program (default image viewer in Ubuntu) has a "Print" dialog with a "Page Setup" page which contains a greyed out orientation option (along with greyed out paper size options and others). These options are available (and can be changed) under the "Page Setup" dialog from the "File" menu. However it is very unintuitive to have these options disabled in the "Page Setup" page of the "Print" dialog available from the "File" menu. This is a usability bug.

Evince recently has the same issue and corrected it under the bug https://bugs.launchpad.net/ubuntu/+source/evince/+bug/480895

This is 100% reproducible on Lucid with Eye of GNOME version 2.30.0 (package version 2.30.0-0ubuntu1).

Step to reproduce:
1. Open an image (say a JPEG) in Eye of Gnome by double clicking on the image file (or explicitly with Eye of Gnome).
2. Click File -> Page Setup. Here you can see the enabled options to change the page orientation (and other settings such as paper size). Do not change anything here, just notice the options are available then close the "Page Setup" dialog box.
3. Click File -> Print. In the dialog box that appears click the "Page Setup" page. In this page you can see the same options as in the other dialog box (in step 2) but they are disabled.

I expect in step 3 that these options are available and can be changed in the "Page Setup" page of the "Print" dialog.

This can be confusing and users may think you cannot change the orientation if the user did not notice the "Page Setup" option under the "File" menu.

I personally think this should be considered a paper cut as it should be easy to fix.

Revision history for this message
Liam O'Reilly (aliam13-2) wrote :

Another (better) reference to the evince version of this bug is the bug report https://bugs.launchpad.net/ubuntu/+source/evince/+bug/504805

Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug report. The issue is an upstream one and it would be nice if somebody having it could send the bug the to the people writting the software (https://wiki.ubuntu.com/Bugs/Upstream/GNOME)

Changed in eog (Ubuntu):
importance: Undecided → Low
Revision history for this message
Liam O'Reilly (aliam13-2) wrote :

Linked to upstream bug

Changed in eog:
importance: Undecided → Unknown
status: New → Unknown
Changed in eog:
status: Unknown → New
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for taking the bug upstream as well

Changed in eog (Ubuntu):
status: New → Triaged
Changed in eog:
status: New → Invalid
Changed in eog:
status: Invalid → Unknown
Revision history for this message
Pedro Villavicencio (pedro) wrote :

this is fixed on Maverick now, thanks for reporting.

Changed in eog (Ubuntu):
status: Triaged → Fix Released
Changed in eog:
status: Unknown → Fix Released
Changed in eog:
importance: Unknown → Wishlist
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