current session logout when eog open a big jpg

Bug #1804207 reported by chenzero
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg-server (Ubuntu)
Expired
High
Unassigned

Bug Description

When open a relatively big jpg(16384x16384, 30M, world.jpg),
eog caused the current user logout.

system info: Ubuntu 18.04

I am not sure if this is to eog, maybe some other library, e.g: libjpg, etc.

Thanks!

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: eog 3.28.1-1
ProcVersionSignature: Ubuntu 4.15.0-39.42-generic 4.15.18
Uname: Linux 4.15.0-39-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.4
Architecture: amd64
CurrentDesktop: Unity:Unity7:ubuntu
Date: Tue Nov 20 19:23:46 2018
InstallationDate: Installed on 2018-06-30 (143 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
SourcePackage: eog
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
chenzero (chenzero) wrote :
Revision history for this message
chenzero (chenzero) wrote :

world.jpg

Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug report, it's like an xorg server or video driver issue. Could you add your 'journalctl -b 0' log after getting the issue? Do you get any error report generated when triggering the bug?

affects: eog (Ubuntu) → xorg-server (Ubuntu)
Changed in xorg-server (Ubuntu):
importance: Undecided → High
status: New → Incomplete
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

If the main problem is getting logged out then:

Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:

1. Look in /var/crash for crash files and if found run:
    ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.

2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us.

3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1.

Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg-server (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg-server (Ubuntu):
status: Incomplete → Expired
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