Sound problem Ubuntu 16.04 Dell Latitude E5540
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
eog (Ubuntu) |
Invalid
|
Undecided
|
Unassigned |
Bug Description
I upgraded my laptop from 14.04 to 16.04 a couple of weeks ago. From the start I noticed that when my computer starts it makes this crackling sound, like a white noise, only for a second just before the starting tune is played. Also, when I suspend my computer the sound is always set to no volume, even though it's set to non-zero in the OS. I need to turn the volume down completely and when I turn the volume up again everything works fine. It seems like the calibration isn't working. But I need to do this every time I start up/unsuspend.
Applications with phone calls give me this crackling noise for a couple of minutes too, then it disappears.
I've already tried to follow every step here: SoundTroublesho
Output from
bash alsa-info.sh --stdout
Gives me (some of the output):
upload=
!!#####
!!ALSA Information Script v 0.4.64
!!#####
!!Script ran on: Sun Feb 5 07:44:03 UTC 2017
!!Linux Distribution
!!-----
Ubuntu 16.04.1 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_
!!DMI Information
!!---------------
Manufacturer: Dell Inc.
Product Name: Latitude E5540
Product Version: 01
Firmware Version: A06
Board Vendor: Dell Inc.
Board Name: 01389M
!!ACPI Device Status Information
!!---------------
/sys/bus/
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!!Kernel Information
!!-----
Kernel release: 4.4.8-040408-
Operating System: GNU/Linux
Architecture: x86_64
Processor: x86_64
SMP Enabled: Yes
!!ALSA Version
!!------------
Driver version: k4.4.8-
Library version: 1.1.0
Utilities version: 1.1.0
!!Loaded ALSA modules
!!-----
snd_hda_intel
snd_hda_intel
!!Sound Servers on this system
!!-----
Pulseaudio:
Installed - Yes (/usr/bin/
Running - Yes
!!Soundcards recognised by ALSA
!!-----
0 [HDMI ]: HDA-Intel - HDA Intel HDMI
1 [PCH ]: HDA-Intel - HDA Intel PCH
!!PCI Soundcards installed in the system
!!-----
00:03.0 Audio device: Intel Corporation Haswell-ULT HD Audio Controller (rev 0b)
00:1b.0 Audio device: Intel Corporation 8 Series HD Audio Controller (rev 04)
!!Advanced information - PCI Vendor/
!!-----
00:03.0 0403: 8086:0a0c (rev 0b)
Subsystem: 1028:05e0
--
00:1b.0 0403: 8086:9c20 (rev 04)
Subsystem: 1028:05e0
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: eog 3.18.2-1ubuntu2.1
Uname: Linux 4.4.8-040408-
ApportVersion: 2.20.1-0ubuntu2.5
Architecture: amd64
CurrentDesktop: Unity
Date: Tue Feb 7 14:12:38 2017
ExecutablePath: /usr/bin/eog
InstallationDate: Installed on 2014-09-19 (871 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
SourcePackage: eog
UpgradeStatus: Upgraded to xenial on 2017-01-24 (13 days ago)
Changed in eog (Ubuntu): | |
status: | Confirmed → Invalid |
Status changed to 'Confirmed' because the bug affects multiple users.