eog does not show jpg file

Bug #1263422 reported by Sergio Benjamim on 2013-12-22
This bug affects 6 people
Affects Status Importance Assigned to Milestone
Eye of GNOME
eog (Ubuntu)

Bug Description

It seems eog does not show some jpg files.

I received a picture from a smartphone (samsung galaxy trend GT-S7560, Android 4.0.4) from bluetooth, but eog does not show it. Nautilus created a preview image in the folder, and I can see the picture with Shotwell.

how to reproduce this bug: http://youtu.be/iwQYEtCecBQ

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: eog 3.10.1-1ubuntu1
ProcVersionSignature: Ubuntu 3.12.0-7.15-generic 3.12.4
Uname: Linux 3.12.0-7-generic x86_64
ApportVersion: 2.12.7-0ubuntu3
Architecture: amd64
CasperVersion: 1.336ubuntu1
Date: Sun Dec 22 00:24:45 2013
LiveMediaBuild: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20131221)
 PATH=(custom, no user)
SourcePackage: eog
UpgradeStatus: No upgrade log present (probably fresh install)

Sergio Benjamim (sergio-br2) wrote :
description: updated
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu Package testing tracker.

A list of all reports related to this bug can be found here:

tags: added: package-qa-testing
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in eog (Ubuntu):
status: New → Confirmed
Łukasz Zemczak (sil2100) wrote :

I have the same problem. Most of my JPG (and also PNG) images cannot be viewed on 14.04 EoG - firefox views them fine. And it's not a problem with the image, since all my existing images which I was browsing through easily in the past are now not viewable. Will try downgrading.

Changed in eog (Ubuntu):
importance: Undecided → High
Sebastien Bacher (seb128) wrote :

Thank you for your bug report, I can't confirm the issue though, the image in this bug report open fine here. Does it work if you try to open with shotwell or another view (gthumb for exemple)

Changed in eog:
importance: Unknown → High
status: Unknown → New
Changed in eog:
status: New → Confirmed
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