Jabber authentication fails after 11.11 -> 12.04 upgrade

[jasonmartens]

I just upgraded from 11.11 to 12.04, and one of my jabber accounts now fails to authenticate. I have confirmed that my username/password is correct by installing pidgin and logging into the same server. In addition, the credentials were not changed during the upgrade and it worked fine before, but failed after.

I suspect that this might have something to do with the SSL certificate the server is using (self-signed). I've tried connecting with the "ignore SSL certificate errors" option on and off, but it doesn't work either way.

I also use a Google Apps (gmail) account, and that one had no problem logging in after the upgrade (except for some crashes, which are already reported in other bug reports).

[Bilal Shahid (s9iper1)]

thanks for the bug report
attach the mission control log file with the bug report
you can get it from help debug menu.

[jasonmartens (me-jasonmartens)]

Here is the mission control log. To create this log I did the following:
Cleared old logs
opened chat application
pressed F4 to open account window
added jabber account which has been failing (initial connection fails here, because there is no option to add a server)
Edited the account's advanced options and set ignore ssl errors, and added a connection server name (account fails to connect)
deleted the account

At this point, I would expect it to connect successfully. I see authentication errors in the log, but I have created the same account with the same username/password prior to 12.04 upgrade and it worked correctly. I have also created an XMPP account in Pidgin with the same username/password and server, which is able to connect successfully.

[Bilal Shahid (s9iper1)]

are you using a proxy servers ?
and please dont change the status
and can you reproduce it as well ?

[jasonmartens (me-jasonmartens)]

No, I am not using proxy servers.

Yes, I can reproduce it at will.

On Tue, Apr 24, 2012 at 1:21 PM, Bilal Shahid <email address hidden> wrote:
> are you using a proxy servers ?
> and please dont change the status
> and can you reproduce it as well ?
>
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> https://bugs.launchpad.net/bugs/983332
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> Title:
>  Jabber authentication fails after 11.11 -> 12.04 upgrade
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[Bilal Shahid (s9iper1)]

thanks for info i am sending your bug to the upstream you can subscribe to that one and make comments.