Ubuntu

empathy-chat crashed with SIGSEGV in g_str_hash()

Reported by yohgaz on 2012-01-16
576
This bug affects 108 people
Affects Status Importance Assigned to Milestone
Empathy
Fix Released
High
empathy (Ubuntu)
High
Unassigned
folks (Ubuntu)
High
Unassigned

Bug Description

this bug appears when it's impossible to reconnect at facebook. When i close a chat facebook with a personne, all of windows chat closed

ProblemType: Crash
DistroRelease: Ubuntu 12.04
Package: empathy 3.3.3-0ubuntu4
ProcVersionSignature: Ubuntu 3.2.0-9.16-generic 3.2.1
Uname: Linux 3.2.0-9-generic i686
ApportVersion: 1.90-0ubuntu2
Architecture: i386
CrashCounter: 1
Date: Mon Jan 16 19:19:18 2012
ExecutablePath: /usr/lib/empathy/empathy-chat
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
ProcCmdline: /usr/lib/empathy/empathy-chat
SegvAnalysis:
 Segfault happened at: 0xe105ba <g_str_hash+10>: movzbl (%ecx),%edx
 PC (0x00e105ba) ok
 source "(%ecx)" (0x00000000) not located in a known VMA region (needed readable region)!
 destination "%edx" ok
SegvReason: reading NULL VMA
Signal: 11
SourcePackage: empathy
StacktraceTop:
 g_str_hash () from /lib/i386-linux-gnu/libglib-2.0.so.0
 ?? () from /usr/lib/libgee.so.2
 ?? () from /usr/lib/libgee.so.2
 gee_abstract_map_has_key () from /usr/lib/libgee.so.2
 gee_map_has_key () from /usr/lib/libgee.so.2
Title: empathy-chat crashed with SIGSEGV in g_str_hash()
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

yohgaz (yohanngazziero) wrote :

StacktraceTop:
 g_str_hash (v=0x0) at /build/buildd/glib2.0-2.31.8/./glib/ghash.c:1709
 gee_hash_map_lookup_node (self=0x8fd0090, key=0x0) at hashmap.c:928
 gee_hash_map_real_has_key (base=0x8fd0090, key=0x0) at hashmap.c:967
 gee_abstract_map_has_key (self=0x8fd0090, key=0x0) at abstractmap.c:313
 gee_map_has_key (self=0x8fd0090, key=0x0) at map.c:270

Changed in empathy (Ubuntu):
importance: Undecided → Medium
tags: removed: need-i386-retrace
Bilal Shahid (s9iper1) wrote :

Thank you for taking time in filing the bug to make ubuntu better,
* is it reproduceable?
* can you please provide the steps to reproduce it.?
* can you still reproduce it with empathy 3.3.4?
thanks

Changed in empathy (Ubuntu):
status: New → Incomplete
Bilal Shahid (s9iper1) wrote :

i have seen a bug got fixed in upstream same like this please check again update your system.than tell us

tags: added: bugpattern-needed
Bilal Shahid (s9iper1) wrote :

attaching the upstream bug.

visibility: private → public
Changed in empathy:
importance: Unknown → Critical
status: Unknown → Expired
Ben A (8-roothorick-gmail-com) wrote :

Got the same crash on 3.3.91.

Bilal Shahid (s9iper1) wrote :

folks fix will be release in somedays wait for it
https://bugzilla.gnome.org/show_bug.cgi?id=670523#c7

Crashed in 3.4.0 after I disabled wifi connection.

Roman Vesely (roman-mm) wrote :

Me too.
Crashed in 3.4.0 after I disabled wifi connection.

Bilal Shahid (s9iper1) on 2012-03-31
Changed in empathy (Ubuntu):
importance: Medium → High
Piotr Dopart (dopart-piotr) wrote :

Crash window appeared during the time when my computer was idle, so there is
 no way for me to determine the direct cause - unless it was precisely
 that: the window crashed during a long time of inactivity. There is a
 chance that sometime during that period empathy tried to reconnect and
 failed, causing the mail window to crash. Unfortunately there is a lot
 of maybes here.

Sven Romeike (lun4tic) wrote :

Exactly Piotr. several programms seem to crash when you leave your computer alone for a while and then come back and want to use it again. It's probably connected to the screenlock programm.

Anders Aagaard (aagaande) wrote :

Hit this after wakeup from suspend to ram. Noticed empathy reconnected and I was marked online, then the chat window disapeared.

Bilal Shahid (s9iper1) wrote :

if you people are able to recreat it than you please just get the stacktrace and attach it here it will help us to resolve the problem.
http://live.gnome.org/GettingTraces/Details

Bilal Shahid (s9iper1) wrote :

https://bugzilla.gnome.org/show_bug.cgi?id=672980
is the duplicate of our bug marked by a developer in upstream attaching it it got fixed before 3 days ago.

Changed in empathy (Ubuntu):
status: Incomplete → Triaged
Changed in empathy:
importance: Critical → High
status: Expired → Fix Released
Brian Curtis (bcurtiswx) wrote :

http://mail.gnome.org/archives/gnome-announce-list/2012-April/msg00029.html

Bug is fixed in folks 0.6.9, and folks is up to 0.7.0 currently in GNOME

Changed in empathy (Ubuntu):
status: Triaged → Invalid
Changed in folks (Ubuntu):
status: New → Triaged
importance: Undecided → High
Brian Curtis (bcurtiswx) wrote :

0.6.9 is the latest stale version though. So recommend to update to that in precise.

Brian Curtis (bcurtiswx) on 2012-05-17
Changed in folks (Ubuntu):
assignee: nobody → Brian Curtis (bcurtiswx)
Brian Curtis (bcurtiswx) wrote :

It appears as if this has already been fixed in ubuntu with the debian sync of 0.6.8. Marking as fix released.

Changed in folks (Ubuntu):
assignee: Brian Curtis (bcurtiswx) → nobody
status: Triaged → Fix Released
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