Cannot connect to AIM in Empathy

Bug #888867 reported by David Delony on 2011-11-11
This bug affects 7 people
Affects Status Importance Assigned to Milestone
empathy (Ubuntu)

Bug Description

Whenever I try to connect to AIM, I get a "Connection can't be established error." It works on my other Mac OS X computer under Adium and on Ubuntu on Pidgin.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: empathy
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
Uname: Linux 3.0.0-12-generic i686
ApportVersion: 1.23-0ubuntu4
Architecture: i386
Date: Thu Nov 10 19:49:42 2011
ExecutablePath: /usr/bin/empathy
InstallationMedia: Ubuntu-Netbook-Remix 9.10 "Karmic Koala" - Release i386 (20091028.4)
SourcePackage: empathy
UpgradeStatus: Upgraded to oneiric on 2011-10-13 (28 days ago)

David Delony (ddelony) wrote :
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in empathy (Ubuntu):
status: New → Confirmed
Michael Elkins (sigpipe) wrote :

I can confirm the details of David's bug report. I am able to log into AIM with pidgin, but receive the same error when trying with Empathy. Empathy is able to connect to other services like Jabber & Yahoo.

Bilal Shahid (s9iper1) wrote :

i have sent this bug to upstrean please the people who are effecting this subcribe to this bug so you can answer the questions of the developers.

Bilal Shahid (s9iper1) wrote :

and also attach a log file with can also see this for the log file

motang (mohan-ram) wrote :

I started to have this problem last Thursday (11-17-11).

Changed in empathy:
importance: Unknown → Medium
Bilal Shahid (s9iper1) wrote :

please attach empathy auth client log file you can get it from the help ==> debugg menu

Changed in empathy (Ubuntu):
status: Confirmed → Incomplete
Bilal Shahid (s9iper1) on 2012-07-23
Changed in empathy:
importance: Medium → Unknown
Changed in empathy (Ubuntu):
status: Incomplete → Triaged
importance: Undecided → Low
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