Empathy doesn't seem to use system proxy settings after upgrading to 11.10

Bug #878086 reported by Reinis Ivanovs on 2011-10-19
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
empathy (Ubuntu)
Undecided
Unassigned

Bug Description

Upgrading to 11.10 from 11.04 has rendered Empathy unusuable for me since Empathy doesn't seem to use system proxy settings anymore, so connections to accounts fail. Other software like Chromium works correctly. I've double checked the proxy settings in System Settings -> Network -> Network proxy and also in dconf -> system -> proxy, and also in gconf-editor -> system -> proxy, and the everything seems correct. I also have the same problem with Pidgin and I've filed bug #878032 about it.

Jesús Gómez (jgomo3) wrote :

@dabas Empathy never had proxy support by default. So maybe you installed a plugin or something and the upgrade disabled it. If it is so, please tell me how did you get Empathy work with a proxy, so i could do the same.

Reinis Ivanovs (dabas) wrote :

You must be mistaken about Empathy not supporting proxies, since it wouldn't have worked for me behind a firewall otherwise, but I was using it for a time (before upgrading to 11.10) with several outside resources like Google Talk and Facebook Chat. I'm also sure I didn't do any special steps to set it up.

Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in empathy (Ubuntu):
status: New → Confirmed
Bilal Shahid (s9iper1) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 893031, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

Changed in empathy (Ubuntu):
status: Confirmed → Invalid
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