No way to return to the contact list

Bug #877701 reported by Forage on 2011-10-18
This bug affects 2 people
Affects Status Importance Assigned to Milestone
empathy (Ubuntu)

Bug Description

After updating to Ubuntu 11.10 and starting to use Gnome Shell it is not possible any more to switch back to the contact list when you have a conversation window open (IRC) and closed the contact list.

Steps to reproduce:
- Open the contact list
- Start a new (IRC) conversation
- Close the contact list, leaving the conversation open

If you view the activities, no contact list window is displayed. If you click the Empathy icon in the vertical list, only the conversation window gets focus. No contact list is displayed and there is no way to get it back unless you close the conversation window first.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: empathy 3.2.0-0ubuntu1
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic-pae 3.0.4
Uname: Linux 3.0.0-12-generic-pae i686
ApportVersion: 1.23-0ubuntu3
Architecture: i386
Date: Tue Oct 18 21:48:47 2011
EcryptfsInUse: Yes
ExecutablePath: /usr/lib/empathy/empathy-chat
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
SourcePackage: empathy
UpgradeStatus: Upgraded to oneiric on 2011-10-14 (4 days ago)

Forage (forage) wrote :
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in empathy (Ubuntu):
status: New → Confirmed
Forage (forage) wrote :

It's a known issue and being worked on by the Empathy devs:

Bilal Shahid (s9iper1) wrote :

Thank you for your bug report. This bug has been reported to the developers of the software. You can track it and make comments at:

Changed in empathy (Ubuntu):
status: Confirmed → Incomplete
status: Incomplete → Confirmed
Changed in empathy:
importance: Unknown → Medium
status: Unknown → Confirmed
Omer Akram (om26er) on 2012-01-13
Changed in empathy (Ubuntu):
importance: Undecided → Low
status: Confirmed → Triaged
Alexandre Magno (alexandre-mbm) wrote :

You can try to run the application. I think that it will not disconnect and it will open the contact list.

Changed in empathy:
status: Confirmed → Expired
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