Empathy times out when accessing Facebook

Bug #877297 reported by Jens Friedrich on 2011-10-18
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
empathy (Ubuntu)
Undecided
Unassigned

Bug Description

It has been affected since upgrade to oneric.
Empathy is trying to connect but seems not to get through.

Also tried to remove and add my account with the same effect.

STEPS TO RECREATE:

- Open Empathy
- Change status from "Logged off" to "Online", "Busy", "Not Available" or something like that

- Go to Edit --> Accounts
- Delete FB account
- Create FB account
- enter your FB credentials
- Apply and let Empathy access your FB account
- Trying to change status again
- ERROR OCCURS

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: empathy 3.2.0-0ubuntu1
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
Uname: Linux 3.0.0-12-generic i686
ApportVersion: 1.23-0ubuntu3
Architecture: i386
Date: Tue Oct 18 12:10:32 2011
ProcEnviron:
 LANGUAGE=de_DE:en
 PATH=(custom, no user)
 LANG=de_DE.UTF-8
 LC_MESSAGES=de_DE.UTF-8
 SHELL=/bin/bash
SourcePackage: empathy
UpgradeStatus: Upgraded to oneiric on 2011-10-13 (4 days ago)

Jens Friedrich (dj-jeff) wrote :
Bilal Shahid (s9iper1) wrote :

Thank you for taking time in filing the bug to make ubuntu better.
1).is this reproduceable?
2)).if so than define the steps to reproduce it?
also attach the session error with it
thanks

Changed in empathy (Ubuntu):
status: New → Incomplete
Jens Friedrich (dj-jeff) wrote :

1. yes, it is
2.
- Open Empathy
- Change status from "Logged off" to "Online", "Busy", "Not Available" or something like that

- Go to Edit --> Accounts
- Delete FB account
- Create FB account
- enter your FB credentials
- Apply and let Empathy access your FB account
- Trying to change status again

App is left in "Connecting" status for FB account. Don't know whether it will produce a session error or not. Just stopped after five minutes nothing happened.

Bilal Shahid (s9iper1) wrote :

does it says that facebook needs password,while it has already the password?

Evan Peck (colors) wrote :

This is recreatable, and is really a problem,
I will confirm it.

If you think my judgement is wrong, feel free to make it New.
And tell me why you object.

Thank you!

Changed in empathy (Ubuntu):
status: Incomplete → Confirmed
summary: - Empathy doesn't login to Facebook account anymore
+ Empathy times out when accessing Facebook
description: updated
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