Lack of SIP support after installation

Bug #797228 reported by Marcin Juszkiewicz on 2011-06-14
This bug affects 4 people
Affects Status Importance Assigned to Milestone
empathy (Debian)
empathy (Ubuntu)

Bug Description

Binary package hint: empathy

Empathy package recommends several Telepathy plugins which add support for many IM protocols. But after instalation I was unable to add SIP account (which was main reason of installing empathy).

So I started checking why...

For SIP to work telepathy-sofiasip package needs to be installed. It is listed as dependency only in telepathy-core which is dependency of telepathy-gnome. It is not recommended by Empathy nor even suggested.

I wonder how many users of Empathy in Ubuntu complain about lack of SIP support.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: empathy 3.1.1-1ubuntu2
ProcVersionSignature: Ubuntu 3.0-0.1-generic 3.0.0-rc2
Uname: Linux 3.0-0-generic x86_64
Architecture: amd64
Date: Tue Jun 14 16:34:25 2011
InstallationMedia: Kubuntu 10.04 "Lucid Lynx" - Release Candidate amd64 (20100419.1)
SourcePackage: empathy
UpgradeStatus: No upgrade log present (probably fresh install)

Marcin Juszkiewicz (hrw) wrote :
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in empathy (Ubuntu):
status: New → Confirmed
A. Eibach (andi3) wrote :

Hi Marcin,

WFM on Debian Lenny after upgrading from 2.26 to 2.30.2.

However, I can confirm your findings on either 2.26 (shipped with Debian Lenny) or 2.28 (shipped with KNOPPIX 6.2 which is quite identical in architecture of Debian distro).
Even though my Sofia package was correctly installed and its command-line utilities were working and showed no errors, Empathy ignored *everything* SIP.

Seems neither version before 2.30 has working SIP support, whilst it worked a treat after upgrading to 2.30.2 (from Debian Squeeze).

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