Empathy keeps on losing Google Talk's Application-Specific Password for Applications

Bug #796322 reported by Dax Solomon Umaming on 2011-06-12
This bug affects 9 people
Affects Status Importance Assigned to Milestone
empathy (Ubuntu)

Bug Description

Binary package hint: empathy

I enabled Google's 2-Step Verification and use Empathy to access my Google Talk contacts. I noticed that every time I reboot, Empathy keeps on losing the application-specific password to the point that I now have it saved - but encrypted - on my tiddler. Empathy does not lose the password on application restart though.

This not only happens on a single workstation at home but also on my workstation in the office. Both have Empathy v2.34.0 installed and both using a completely different application-specific passwords. I've also tried it using another user account on my home workstation signed in using a completely different Google account with 2-step verification also enabled with the same results.

Empathy just kept on losing its' password.

Link to the 2-step verification help page: http://www.google.com/support/accounts/bin/static.py?page=guide.cs&guide=1056283&topic=1056286

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: empathy 2.34.0-0ubuntu3
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic
Uname: Linux 2.6.38-8-generic x86_64
NonfreeKernelModules: nvidia
Architecture: amd64
Date: Mon Jun 13 03:41:20 2011
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
 PATH=(custom, user)
SourcePackage: empathy
UpgradeStatus: No upgrade log present (probably fresh install)

andrea.reale (andrea-reale) wrote :

I think this bug is not exactly a duplicate of #754569. The latter, in fact, refers to the ability of using 2-step authentication, this is related to the ability to use the application-specific password feature which is a fallback method to be used with legacy applications not supporting 2-step authentication (such as empathy in this case)

andrea.reale (andrea-reale) wrote :

Found a solution on this forum thread: http://ubuntuforums.org/showthread.php?t=1692708

It's not a duplicate of bug #754569.

Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in empathy (Ubuntu):
status: New → Confirmed
Aaron J. Zirbes (ajz) wrote :

Agree w/ #4. This is NOT a duplicate of bug #754569.

This is something to do with the way that empathy links account settings to the gnome keystore.

It's still broken, and has nothing to do with two-step authentication. I'm using a EDU google domain, and it has a dedicated desktop client password, and that password works fine until I edit Empathy, then when I go back in next time, everything is gone.

Bilal Shahid (s9iper1) wrote :

as per comment #$ and #6 marking it unduplicate,, the bug is now reported in upstream one of you may upstream it.thanks

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